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Free Online Courses, Classes and Tutorials

Office 365 for Small Business - Security and Troubleshooting

IT Management
Free Course

Learn about security and troubleshooting in Office 365.

  • Duration

    2-3 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Publisher

    Channel 9
Description Outcome Certification View course modules

Study the course Office 365 for Small Business - Security and Troubleshooting and you will learn about security, using OneDrive for business and Troubleshooting in your Office365 environment.

The course begins by introducing you to security and archiving in Exchange Online. You will learn about Exchanges security features and spam filtering. You will learn why you would archive your emails. You will learn about retention of you emails. You will learn about eDiscovery and Legal Hold. Next you will be introduced to OneDrive for Business, you will learn about what OneDrive is and how to get it for your business. You will learn about OneDrives for Business features and the difference between OneDrive and OneDrive for Business. You will learn about sharing your documents through OneDrive.

Next, you will learn about Yammer, you will learn about Yammer been a private social network inside your company. You will learn about what Yammer can offer you company. You will learn about preforming administration tasks in Yammer. You will learn about what yammer requires in order to work. Finally, you will be introduced to Troubleshooting in the Office 365 environment, you will learn where you can look when issues are found/reported. You will learn what causes most issues in Office 365. You will learn about all the troubleshooting tools available, you will learn about what each tool does and which one suit your need best.

This free course will be of great interest to small business owners and start-up companies, looking to make use of the Microsoft technologies

Perquisites: learner will need to have competed the previous courses Introduction to Administering Office 365 for Small Business and Administrating Communication and Sharing Applications in Office 365 for Small Businesses.

Having completed this course you will be able to:


  • Discuss Exchange online protection;
  • Identify why you would archive your emails;
  • Identify what makes up eDiscovery;
  • Identify the features OneDrive for business offers you;
  • Identify the difference between OneDrive and OneDrive for Business;
  • Recognise what Yammer can provide for your business and how to administer it;
  • Identify what Yammer need to run on your system;
  • Identify what causes the most issues in Office 365;
  • Recognise tools available for troubleshooting problems;
  • and identify troubleshooting tools best to suit your needs.

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

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