Free Online Diploma in Hospitality Management | 2017 | Alison

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Diploma in Hospitality Management - Revised 2017

Learn hospitality management skills, concepts, and principles with this free hospitality management course.

Tourism and Hospitality
Free Course
This free hospitality management course will give you all the essential knowledge, from hotel management to food handling policies, to get you started on your hospitality career. The hospitality sector is growing at an incredible rate. Hotels open up everyday around the planet, and millions of people worldwide are employed in the industry. If you can gain the skills necessary for this work, you can start a successful career anywhere you wish.
  • Duration

    6-10 Hours
  • Assessment

  • Certification

  • Responsive

  • Publisher






View course modules


The course Diploma in Hospitality Management begins by introducing you to the relationship between the hospitality sector and tourism, the nature of hospitality, and the most important types of accommodation available. By the end of this section, you will have a strong grasp of the hospitality industry as a whole. You will then get into some essential details, including the different types of hotel guests you need to be aware of and how to meet their needs. The course then teaches you about hotel management and the organization of hotel departments, their functions and the roles involved.

Next, you will be given a full overview of the food and beverages departments of a hotel. In this section you will learn about restaurant operations planning, the organization of the kitchen, the objectives of a menu, and the tricks and techniques of restaurant design. Finally, you will learn essential information about the health and safety procedures applied to the hospitality sector, particularly in the food handling process. This will include topics of food safety, food contamination, and personal hygiene for catering practitioners.

Hospitality management is both a financially strong and a rewarding career. With the right hospitality skills and knowledge, you can give thousands of people a five-star holiday. If you are curious about working in hotels, restaurants, or any other hospitality service operation, then this is the course for you. So go on, get started today, and in just a few hours you will have made one big step towards becoming the respected and effective hotel manager you have the potential to be!


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Module 1: Characteristics of the Hospitality Industry

Module 2: Introduction to the Accommodation Sector

Module 3: Introduction to Hotel Management

Module 4: Hotel Front Office Operations

Module 5: Hotel Housekeeping Department

Module 6: Diploma in Hospitality Management - First Assessment

Module 7: Introduction to the Food and Beverage Sector

Module 8: Food and Beverage Services

Module 9: Restaurant Operations Planning

Module 10: Kitchen Design and Layout

Module 11: Safe Food Handling in Food Service Operations

Module 12: Preventing and Treating Accidents in Food Service Operations

Module 13: Diploma in Hospitality Management - Second Assessment

Course assessment

Learning Outcomes

After completing this course you will be able to:

  • Explain the characteristics of the hospitality industry.
  • Define the classification of hotel departments.
  • Define the food and beverage departments of a hotel.
  • Define the different market segments and customer types.
  • Explain the classification of the different modes of operation.
  • Explain the objectives of a menu.
  • Explain what is meant by kitchen layout and design.
  • Explain proper food handling priorities.
  • Describe the food preparation procedures.
  • List the different types of restaurant workforce injuries and accidents.
  • Explain health and safety procedures as applied to the hospitality sector.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.


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