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Diploma in Business Communication Skills

Leadership and Management
Free Course
Learn effective business communication skills for the workplace, from professional writing to presentation skills.
  • Duration

    10-15 Hours
  • Assessment

  • Certification

  • Publisher





View course modules

One of the core tools for career development is communication. If you can communicate well, you can develop business connections, gain trust, impress your boss or colleagues, and have your ideas taken seriously. If you cannot, then you will find your professional life a lot more difficult. There are so many elements to good business communication skills, you probably don’t even realise all the things you could be doing better. This course, part of our range of free online courses in business communication, is designed to get you closer to mastering the communication skills you didn’t even know existed.

The course will first guide you through the principles of written communication, showing you how to write clearly, how to use a planning checklist, and how to choose a writing style. Next, you will learn key communication skills for team meetings, including the purpose statement, topic transition, and encouraging positive contributions and successful conclusions. You will then learn how to plan effective presentations, covering engagement and public speaking techniques. Finally, the course introduces you to the importance of cross-cultural communication.

With communication being so important to career progress, it’s worth putting in a little time to get it right. Our free online courses in this topic take less than 20 hours each, can deliver decades of improvement to your career, and also just a sense of confidence in the workplace. Being able to speak well can really make your day easier, and save you (or your colleague, remember you can Refer a Friend to this course!) a lot of time repeating yourself or clarifying your presentations. So go on, invest that time now and collect the rewards before you know it.

Having completed this course you will be able to: - List and describe the rules that govern written language; - Describe the planning process and essential elements of a business document; - Describe how to prepare for and conduct business meetings; - Define teamwork and explain how to overcome various challenges to group success; - Describe the steps in the process of planning a presentation; - Overcome common obstacles in public speaking; - Define and discuss how to facilitate intercultural communication; - Describe how to prepare for an international assignment and effective strategies for living and working abroad.

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.


Course Reviews

Zakeer H.
one year ago
Zakeer H.

Really amazing

Smitha  J.
one year ago
Smitha J.

its very good

Tabetha V.
one year ago
Tabetha V.

Interesting course!

Digvijay S.
one year ago
Digvijay S.

It was very informatics and was full of knowledgeable contents . Thank You.

Gabriela S.
2 years ago
Gabriela S.

Excellent course, full of details. Good videos and materials.

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