CertificationView course modules
Gain a better understanding of the most effective ways to work in a group, including theories on group dynamics by studying the course Communication Skills - Group Work and Networking. The course will look at how you deal with conflict, and how you network.
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First, you will be introduced to the basics of building and maintaining relationships. Theories surrounding group dynamics will be examined in detail, including group structures and different types of group. You will also look at the different factors which can affect groups.
You will also examine the important aspects of conflicts, including conflicts within groups. You will look at verbal and nonverbal communication strategies, as well as looking at conflict handling styles. Networking is a vital part of today’s society, and this course will walk you through networking in relation to social media.
This course will be of interest to professionals who are required to communicate as part of their job, either to customers or colleagues. It will also be of interest to anyone who is hoping to enhance their daily lives through improving their group and networking skills.
Module 1: Group Dynamics
Understanding Group Dynamics I
Understanding Group Dynamics II
Module 2: Conflicts and Networking
Groups, Conflicts, and Their Resolution
Social Network, Media and Extending Our Identity
Module 3: Communication Skills - Group Work and Networking Assessment
Having completed this course you will be able to: - Explain the importance of relationships. - Define the different types of relationship that can occur. - Discuss the different stages of a relationship. - Explain what is meant by group dynamics. - Discuss the different group structures. - Define the different types of groups which can occur. - Discuss some of the factors which can affect groups. - Explain conflict in relation to groups. - Discuss both verbal and nonverbal communication strategies. - Explain different conflict handling styles. - Explain why networking is important. - Define social networking. - Discuss the interaction between networking and social media.
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
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