Business Intelligence and Knowledge Management Systems
Learn about business intelligence and knowledge management systems, and give your professional development a real boost.
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CertificationView course modules
This course will give you a full and clear run through of business intelligence and knowledge management systems, explaining both in a step-by-step manner. The course starts with business intelligence. You will first learn about the theories and methodologies of business intelligence which allow a company to handle large amounts of data and information. You will then be shown how these theories and methodologies can be used in a practical way to assist managers with decision-making.
Next, the course will teach you everything you need to know about knowledge management systems. You will be shown the processes these systems use to capture, store, retrieve and distribute the knowledge of individuals in a business for use by others in the business. The course will then show you precisely how these systems improve the quality and efficiency of decision-making across the firm. Finally, you will be given a clear overview of the three main steps involved in the official process of decision-making.
By the end of the course, you will have a strong understanding of the most important business intelligence theories and knowledge management systems used to assist decision-makers today. If you are an aspiring manager, executive, entrepreneur, or business professional, these skills are essential for bringing your company, and your career, to a truly professional level. This course will lay out everything you need to know in just 3 hours, so by the end of the week you’ll have received an excellent boost for your professional development.Start Course Now
Module 1: Management Decision Making
Management Decision Making - Learning Outcomes
Management Decision Making
Information Qualities and Decision-Making Qualities
Management Decision Making - Summary
Module 2: Information Tools
Information Tools - Learning Outcomes
Business Intelligence Systems, OLAP, and Group Support Systems
Information Tools - Summary
Module 3: Knowledge Management
Knowledge Management - Learning Outcomes
Gathering Information with Groupware
Storing Knowledge in Data Warehousing
Creating a Knowledge Culture
Knowledge Management Systems - Conclusions
Knowledge Management Systems - Summary
Module 4: Business Intelligence and Knowledge Management Systems Assessment
Having completed this course the learner will be able to: - Describe the process known as “decision-making”; - List the three steps in decision-making; - Describe the functions of neural networks; - Explain what is meant by “groupware systems”.
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
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Business intelligence is the collection of strategies and technologies used by enterprises for the collection and analysis of information which is important for the efficient operation of a business. This information, once harvested, is used to provide historical, current, and predictive outlooks on business operations. This free online business intelligence course will teach you about the business intelligence and knowledge management systems which business leaders use to improve their decision making capabilities.
The best free online business intelligence courses on Alison include:
Each of the online business management courses on Alison are free, as are all of Alison's online courses. Alison's learners do not have to pay anything to take these courses unless they want a digital or physical copy of the course certificate.
Free, Online Business Intelligence and Knowledge Management Systems Course
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For a more enjoyable learning experience, we recommend that you study the mobile-friendly republished version of this course.Take me to revised course.