Business Administration - Working with Customers and Teams

Name: Business Administration - Working with Customers and Teams
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Discover the essential skills needed to work with customers and team members with this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Discuss the purpose and procedures for keeping waste to a minimum in a business environment
Explain the procedures for the disposal of hazardous materials
Describe the contribution of individuals within a team and the use of feedback on objectives in a team
Describe different team types and their contributions
Explain how to support sustainability in an organization
Describe responsibilities as a manager and as an individual for achieving the company goals
Define the meaning of external customers
Explain the types of products and services relevant to external customers
Discuss how to deliver customer service that meets or exceeds external customer expectations

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