Advanced Diploma in Workforce Re-entry Skills

Modules List( 26 )

• ADVANCED DIPLOMA IN WORKPLACE RE-ENTRY SKILLS
• SECTION 1: JOB SEARCH AND CAREER PLANNING
• Module
  1 Introduction to Job Search Skills
  • Learn more about job search skills.
  • Introduction to Job Search Skills - Learning Outcomes
  • Your Job Search
  • Students: Graduating from School
  • Students: Pursuing an Internship
  • Returning to the Workforce
  • Changing Careers
  • Relocating
  • Overview of the Six-Step Job Search Process
  • Lesson Summary
• Module
  2 Identifying Your Job Target
  • Learn more about identifying your job target.
  • Learning Outcomes - Identifying your Job Target
  • Introduction
  • Three Elements of a Well-Defined Target
  • Importance of Multiple Targets
  • Lesson Summary
• Module
  3 Creating a Résumé
  • Learn more about creating a Résumé.
  • Learning Outcomes - Creating a Résumé
  • Introduction to creating your Marketing Campaign
  • Résumé: Purpose and Goal of a Résumé
  • Résumé: Header, Objective and Education
  • Résumé: Work Experience, Skill and References
  • Résumé: Formats, Including Functional Résumés
  • Lesson Summary
• Module
  4 Creating a Cover Letter
  • Learn more about creating a cover letter.
  • Learning Outcomes - Creating a Cover Letter
  • Cover Letter Preliminary Work
  • Job Description Sample
  • The Cover Letter Template
  • Lesson Summary
• Module
  5 How to plan your career path
  • Learn how to plan your career path.
  • Engage in Informational Interviews
  • Off the Trodden Career Path
  • Avoid the Wrong Job
  • Career/Life Balance
  • The Potency of Effective Negotiations
  • Salary and Job Negotiations
  • Gender Differentiation in Salary Negotiations
  • Case Studies: The Right and Wrong Ways to Exit a Job
• Module 5: Advanced Diploma in Workforce Re-entry Skills - First Assessment
  • You must score 80% or more to pass this assessment.
  • Advanced Diploma in Workforce Re-entry Skills - First Assessment
• SECTION 2: TOUCH TYPING SKILLS, USING MICROSOFT W...
• Module 7: Touch Typing Skills
  • Improve your touch typing skills.
  • Basic Technique 1
  • Basic Technique 2
  • Basic Technique 3
  • Basic Technique 4
  • Basic Technique 5
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Intro 1
  • Intro 2
  • Intro 3
  • Intro 4
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Training2 - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction 1
  • Introduction 2
  • Introduction 3
  • Introduction 4
  • Warm-Up
  • Introduction
  • Training 1 - Assessment
  • Training 2 - Assessment
  • Introduction
  • Training - Assessment
  • Training 2 - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Introduction
  • Warm-Up
  • Introduction
  • Training - Assessment
  • Training 2 - Assessment
  • Introduction Easy Numbers
  • Warm-Up
  • Introduction Easy Numbers
  • Training - Assessment
  • Introduction Hard Numbers
  • Warm-Up
  • Introduction Hard Numbers
  • Training - Assessment
• Module 8: Creating Your First Word Document
  • Learn the basics functions of Word 2010.
  • Create and save a new document
  • Fix spelling and grammar as you type
  • Add formatting to your text
  • Change page margins
  • Save, print and close a new document
  • Moving around in a document
  • Use formatting marks
  • Move text around in the document
  • Change line spacing and alignment
• Module 9: Explore Your Document Using the Navigation Pane
  • Learn about the features of the new Navigation Pane.
  • Explore your document using the Navigation Pane
  • See what your document is made of
  • Locate, add to, and reorganize content
  • Find and replace text and other elements
• Module 10: Create Visually Compelling Documents
  • Learn how to create visually effective documents that stand out.
  • Create visually compelling documents
  • Make your text stand out with special effects
  • Polish your pictures like a pro
  • Add a screenshot without using another program
  • SmartArt graphics: Turn ideas into illustrations
• Module 11: Basic Tasks in Excel 2010
  • Learn the basics functions of Excel 2010.
  • What is Excel?
  • Create, save, print and apply templates to a workbook
  • Format numbers in a worksheet
  • Create an Excel table, formula and chart your data
  • Filter and sort your data
• Module 12: Create Your First Spreadsheet Resources View Resource
• Module 12: Create Your First Spreadsheet
  • Learn more about spreadsheets in Excel 2010.
  • Introduction to spreadsheets
  • Meet the Excel spreadsheet
  • Do basic math in Excel
  • Create column titles
  • Let Excel type for you
  • Get more (or less) columns, rows, spreadsheets
  • Keep column titles in sight as you scroll
  • Prepare to print
• Module 13: Get to Know Excel 2010 - Create Formulas Resources View Resource
• Module 13: Get to Know Excel 2010 - Create Formulas
  • Learn more about using formulas in Excel 2010.
  • Introduction to formulas in Excel
  • Formulas in Excel
  • Cell references in formulas
  • The SUM and AVERAGE functions
  • More about cell references and formulas
  • More about functions
• Module 14: Advanced Diploma in Workforce Re-entry Skills - Second Assessment
  • You must score 80% or more to pass this assessment.
  • Advanced Diploma in Workforce Re-entry Skills - Second Assessment
• SECTION 3: CUSTOMER SERVICE SKILLS
• Module 15: Customer Service Basics
  • Learn more about the importance of customer service.
  • Learning Outcomes
  • Introduction to Customer Service
  • Customer Service Techniques
  • Communicating With the Customer
  • Lesson Summary
• Module 16: Providing Excellent Customer Service
  • Learn more about how to provide excellent customer service.
  • Learning Outcomes
  • What is Excellent Service?
  • Maintaining a Standard of Excellent Service
  • Creating Customer Loyalty
  • Lesson Summary
• Module 17: Customer Service in the Hospitality Industry
  • Learn more about customer service in the hospitality industry.
  • Learning Outcomes
  • The Hospitality Customer
  • The 12 Steps of Superior Hospitality Service
  • Customer Service in Restaurants
  • Management in the Hospitality Industry
  • Lesson Summary
• Module 18: Advanced Diploma in Workforce Re-entry Skills - Third Assessment
  • You must score 80% or more to pass this assessment.
  • Advanced Diploma in Workforce Re-entry Skills - Third Assessment
• SECTION 4: FOOD SAFETY SKILLS
• Module 19: Introduction to Personal Hygiene and Water Quality
  • Learn more about personal hygiene and water quality.
  • Introduction to Personal Hygiene and Water Quality - Learning Outcomes
  • Personal Hygiene - Part 1
  • Personal Hygiene - Part 2
  • Personal Hygiene - Part 3
  • Water Quality - Part 1
  • Water Quality - Part 2
  • Introduction to Personal Hygiene and Water Quality - Summary
• Module 20: Introduction to Control Measures
  • Learn more about using control measures in food safety.
  • Introduction to Control Measures - Learning Outcomes
  • Pest Control - Part 1
  • Pest Control - Part 2
  • Product Contamination Control - Part 1
  • Product Contamination Control - Part 2
  • Product Contamination Control - Part 3
  • Introduction to Control Measures - Summary
• Module 21: Control of Food Hazards and Incident Management
  • Learn more about control of food hazards and incident management.
  • Control of Food Hazards and Incident Management - Learning Outcomes
  • Control of Food Hazards: General and Specific - Part 1
  • Control of Food Hazards: General and Specific - Part 2
  • Control of Food Hazards: Allergens
  • Incident Management - Part 1
  • Incident Management - Part 2
  • Control of Food Hazards and Incident Management - Summary
• Module 22: Personal Cleanliness and Health in the Food Service Industry
  • Learn more about personal cleanliness and health in the food service industry.
  • Personal Cleanliness and Health - Learning Outcomes
  • Introduction to Personal Cleanliness
  • Personal Cleanliness Guidelines
  • Hotel Cleanliness
  • Guidelines for Manual Cleaning
  • Correctly Sanitizing Dishware
  • Lesson Summary
• Module 23: Sanitary Food Handling in the Food Service Industry
  • Learn more about sanitary food handling in the food service industry.
  • Sanitary Food Handling - Learning Outcomes
  • Purchasing Foods
  • Receiving Foods
  • Storing Foods
  • Preparing Foods
  • Sanitation Procedures
  • Lesson Summary
• Module 24: Food Safety in the Food Service Industry
  • Learn about the importance of food safety in the food service industry.
  • Importance of Food Safety - Learning Outcomes
  • Causes of Unsafe Foods
  • Food Borne Illnesses
  • Lesson Summary
• Module 25: Advanced Diploma in Workforce Re-entry Skills - Fourth Assessment
  • You must score 80% or more to pass this assessment.
  • Advanced Diploma in Workforce Re-entry Skills - Fourth Assessment
• END OF COURSE ASSESSMENT
• Module 26: Advanced Diploma in Workforce Re-entry Skills - Final Assessment
  • You must score 80% or more to pass this assessment.
  • Advanced Diploma in Workforce Re-entry Skills - Final Assessment