Online Diploma in Tourism and Hospitality Management | Alison

Advanced Diploma in Tourism and Hospitality Management

Learn more about the essential principles, concepts, and skills that apply to the tourism and hospitality sectors.

Tourism and Hospitality
Free Course
This free online Tourism and Hospitality Management course will discuss how travel developed in ancient and medieval times. You will learn how Maslow's Hierarchy of Needs can be used to market tourism effectively and study the best practices used in this industry today. You will also look into the main career opportunities available in the tourism and hospitality industry and how they can take you around the world!





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At the first part of the lessons, you will look at how travel developed in ancient and medieval times including the evolution of travel in Europe since the Renaissance. Next, you will study the development of travel in the United States since the 18th century, how advancements in transportation led to the popularisation of various tourist activities throughout history, and how the modern tourist industry is influenced by the tourist habits of the past.

You will then study the characteristics of the modern hospitality industry and take a close look at the accommodation sector. You will learn about hotel management and hotel front office operations, and then study the hotel housekeeping department. Lastly, you will delve into the food and beverage services sector including restaurant operations planning, kitchen design and layout, and safe food handling. You will also study the different types of restaurant-related workforce injuries and accidents and learn basic first aid.

This Advanced Diploma course in tourism and hospitality management will be of great interest to professionals working in the tourism and hotel sectors such as travel agents, travel guides, and hotel or resort managers. It will also benefit any learner who would like to gain employment or have a career in the tourism or hospitality sector. So, check out the course and kickstart an exciting career in the world of tourism and hospitality today!

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Module 1: History of Tourism

Module 2: Modern Tourism

Module 3: Tourism Industry - Career Development

Module 4: Tourism Industry - Sectors

Module 5: Advanced Diploma in Tourism and Hospitality Management - First Assessment

Module 6: Travel Patterns

Module 7: Tourism Destinations

Module 8: The Fundamentals of Tourism Promotion

Module 9: Tourism - Generating Sales

Module 10: Tourism - Retail Travel Sales

Module 11: Advanced Diploma in Tourism and Hospitality Management - Second Assessment

Module 12: Characteristics of the Hospitality Industry

Module 13: Introduction to the Accommodation Sector

Module 14: Introduction to Hotel Management

Module 15: Hotel Front Office Operations

Module 16: Hotel Housekeeping Department

Module 17: Advanced Diploma in Tourism and Hospitality Management - Third Assessment

Module 18: Introduction to the Food and Beverage Sector

Module 19: Food and Beverage Services

Module 20: Restaurant Operations Planning

Module 21: Kitchen Design and Layout

Module 22: Safe Food Handling in Food Service Operations

Module 23: Preventing and Treating Accidents in Food Service Operations

Module 24: Advanced Diploma in Tourism and Hospitality Management - Fourth Assessment

Module 25: Advanced Diploma in Tourism and Hospitality Management - Final Assessment

Learning Outcomes

After completing this course the you will be able to: - Describe the formation of the modern tourist industry; - Outline the sectors of the tourist industry; - Describe the employment and career opportunities; - List the main priorities of business and pleasure travelers; - Describe the ways in which travel destinations can appeal to both business and pleasure travelers; - Explain how travel destinations and tourism businesses can effectively market and promote themselves; - Describe the role of tour wholesalers, travel agencies and online travel services; - Explain the characteristics of the hospitality industry; - Explain the characteristics of the accommodation product; - Define the classification of hotel departments; - Explain the function of hotel departments; - Define the food and beverage departments of a hotel; - Define the different market segments and customer types; - Explain the objectives of a menu; - Explain what is meant by kitchen layout and design; - Explain the five steps to food safety; - Explain proper food handling priorities; - List the different types of restaurant workforce injuries and accidents; - Explain the main firefighting principles; - Define the basic tasks involved in first aid.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.


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