Learn the essential principles, concepts and skills required in the tourism and hospitality sectors by studying the course Advanced Diploma in Tourism and Hospitality Management. Tourism is a major global industry worth over one trillion dollars in revenue annually and it is an important part of the economies of many countries and regions around the world. The first part of the course introduces you to the formation of the tourist industry as well as outlining its sectors and employment opportunities. The next sections of the course explains the needs of both business and pleasure travellers and how tourism businesses/destinations can market themselves effectively. You will then learn how the travel industry packages and sells tourism products through retail and online channels. The next section of the course introduces you to the nature of hospitality, in particular the relationship between the hospitality sector and tourism. You will learn about the various types of accommodation and the different types of hotel guests and their requests. Next you will learn about hotel management and the organization of hotel departments and their functions, such as the key duties of the front office department and housekeeping department. The course also covers food and beverage services and you will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process and the importance of personal hygiene for catering practitioners. This Advanced Diploma course will be of great interest to professionals working in the tourism sector and in hotels, restaurants, or any other hospitality service operation. This course will also be of great interest to any learner who would like to gain employment or a career in the tourism or hospitality sector.
After completing this course the you will be able to: - Describe the formation of the modern tourist industry; - Outline the sectors of the tourist industry; - Describe the employment and career opportunities; - List the main priorities of business and pleasure travelers; - Describe the ways in which travel destinations can appeal to both business and pleasure travelers; - Explain how travel destinations and tourism businesses can effectively market and promote themselves; - Describe the role of tour wholesalers, travel agencies and online travel services; - Explain the characteristics of the hospitality industry; - Explain the characteristics of the accommodation product; - Define the classification of hotel departments; - Explain the function of hotel departments; - Define the food and beverage departments of a hotel; - Define the different market segments and customer types; - Explain the objectives of a menu; - Explain what is meant by kitchen layout and design; - Explain the five steps to food safety; - Explain proper food handling priorities; - List the different types of restaurant workforce injuries and accidents; - Explain the main firefighting principles; - Define the basic tasks involved in first aid.
All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Diploma courses:
Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)
All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.