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Advanced Diploma in Tourism and Hospitality Management

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Advanced Diploma in Tourism and Hospitality Management
  • Description
  • Outcome
  • Certification
  • The free online course Advanced Diploma in Tourism and Hospitality Management describes the essential principles, concepts and skills required in the tourism and hospitality sectors. Tourism is a major global industry worth over one trillion dollars in revenue annually and it is an important part of the economies of many countries and regions around the world. The first part of the course introduces you to the formation of the tourist industry as well as outlining its sectors and employment opportunities. The next sections of the course explains the needs of both business and pleasure travellers and how tourism businesses/destinations can market themselves effectively. You will then learn how the travel industry packages and sells tourism products through retail and online channels. The next section of the course introduces you to the nature of hospitality, in particular the relationship between the hospitality sector and tourism. You will learn about the various types of accommodation and the different types of hotel guests and their requests. Next you will learn about hotel management and the organization of hotel departments and their functions, such as the key duties of the front office department and housekeeping department. The course also covers food and beverage services and you will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process and the importance of personal hygiene for catering practitioners. This free Advanced Diploma course will be of great interest to professionals working in the tourism sector and in hotels, restaurants, or any other hospitality service operation. This course will also be of great interest to any learner who would like to gain employment or a career in the tourism or hospitality sector.

  • After completing this course the you will be able to:
    - Describe the formation of the modern tourist industry;
    - Outline the sectors of the tourist industry;
    - Describe the employment and career opportunities;
    - List the main priorities of business and pleasure travelers;
    - Describe the ways in which travel destinations can appeal to both business and pleasure travelers;
    - Explain how travel destinations and tourism businesses can effectively market and promote themselves;
    - Describe the role of tour wholesalers, travel agencies and online travel services;
    - Explain the characteristics of the hospitality industry;
    - Explain the characteristics of the accommodation product;
    - Define the classification of hotel departments;
    - Explain the function of hotel departments;
    - Define the food and beverage departments of a hotel;
    - Define the different market segments and customer types;
    - Explain the objectives of a menu;
    - Explain what is meant by kitchen layout and design;
    - Explain the five steps to food safety;
    - Explain proper food handling priorities;
    - List the different types of restaurant workforce injuries and accidents;
    - Explain the main firefighting principles;
    - Define the basic tasks involved in first aid.

  • All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.

    Having an official Alison document is a great way to celebrate and share your success. It is:

    • Ideal to include with CVs, job applications and portfolios
    • A way to show your ability to learn and achieve high results

Modules List( 25 )