- Ensured employees had necessary tools and training for success - Built relationships with key clients and established long-term partnerships - Reviewed reports to identify areas of improvement and growth opportunities - Established and enforced company policies regarding customer relations, sales techniques, and ethics - Developed and implemented training programs for new and promoted staff - Monitored employee performance and adherence to company policies - Managed a team of employees and ensured effective job performance - Reviewed customer orders and inventory to meet customer needs - Conducted market research to identify growth opportunities Read less

Managing marketing and sales.  Customer service management. Creating a business plan and strategy.  Tracking finances and accounting.  Managing hiring and onboarding.  Ensuring a business complies with relevant laws and standards. Read less