Hospitality management is the process of ensuring desirable guest experience at scale. The hospitality sector, despite its wide scope and sheer size, is different from other sectors in one major way: It is in the business of selling experiences and services as opposed to products which is what conventional businesses deal in. Alison’s free hospitality management courses teach you how to ensure high standards, no matter which area of the sector you work in.

Achieving a qualification in hospitality management proves that you have a grasp of the fundamental skills for a leadership role in the industry. You may wish to specialise in hotels or restaurants, licensed or entertainment premises or the tourism industry - it’s up to you. Each sector requires a knowledge of business operations, organising staff, marketing and promotions, customer service and of course, health and safety. 

The best free hospitality management courses available on Alison include:

• Diploma in Hospitality Management

• Diploma in Customer Service

• Hospitality Management Studies - Hotel Operations

• Diploma in Hospitality and Tourism Management

• The Basics of Food Safety and Hygiene

• Diploma in Hospitality Management with English Language Studies

• Hospitality Management Studies - Food and Beverage Services

• Hospitality Management - Health and Safety in Food Service

• An Introductory Course on Alcoholic Spirits

• Introduction to Hospitality Management Studies 

• Hospitality Management - How To Analyse and Maximise Your Restaurant's Profitability

• Human Resources in the Food Service and Hospitality Sector

Each of the online hospitality management courses on Alison is free, as are all of Alison's online courses. Alison's learners do not have to pay anything to take these courses unless they want a digital or physical copy of the course certificate. 

Alison’s free online certificate courses in hospitality management offer the chance to study particular aspects of the industry in a short period of time. Courses like Hospitality Management Studies - Hotel Operations and Hospitality Management Studies - Food and Beverage Services provide skills training in the overall running of a hotel or restaurant and how different roles should complement each other. All of Alison’s certificate courses, such as The Basics of Food Safety and Hygiene are designed to be completed in around three hours - a small investment of time that could prove very beneficial to your career.

You can access first rate professional training with Alison’s free online diploma courses in hospitality management. We recommend the Diploma in Hospitality Management for a grounding in running a hospitality business, food and beverage, health and safety and more. The Diploma in Customer Service teaches the standard of excellence any business should aspire to for its customer facing staff. The Diploma in Hospitality and Tourism Management combines teaching on travel and tourism and will set you up to work in the hospitality industry at home or abroad.