Alison's New App is now available on iOS and Android! Download Now

Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

What support do I have from Alison while publishing a course?

    If you assume the role of a Course Creator, a dedicated Publishing Account Manager (PAM) will be assigned to assist, advise, and review your course. On the other hand, if you choose the path of an Assisted Course Creator, an experienced Publishing Content Manager (PCM) will guide you through the process.


    Our marketing team will actively promote every course, yet collaborative efforts enhance effectiveness. Thus, we encourage Course Creators to participate in promoting their content. Recognising that not everyone may possess marketing expertise, we have developed a collection of user-friendly marketing templates to facilitate the promotion of your courses on social media.

Did you find this article helpful?


Thank you! We appreciate your feedback.

We're sorry this article was not helpful.

Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.

Can’t find the answer you’re looking for?

Don’t worry, we’re here to help! Contact our Learner Support Team with your question.

Contact Support