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Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
Hi. How can we help?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
Why can't I use Western Union or MoneyGram to pay for my certificate?
Unfortunately, we no longer use Western Union or MoneyGram for payment. Here are some payment options you can use:
Credit/Debit Card: A quick and easy way to pay through the shopping cart in your Alison Account.
PayPal: This is a convenient way to pay. You will be redirected to the PayPal website to confirm your payment (if PayPal is operational in your country).
Bank Transfer: Start by submitting your order details through the shopping cart in your Alison Account. Choose I do not have a card or Paypal and reserve the order. Please use the following details:
Account Name: Capernaum Limited
Bank Name: AIB
Bank Address: 50 Main St, Loughrea, Co. Galway, Ireland
Account Number: 23881110
Sort Code: 937428
Swift Code/ BIC: AIBKIE2D
IBAN: IE68AIBK93742823881110
Important Note: For Bank Transfer you will need to reference your Alison ID Number (which you will find on your Dashboard on the left of your screen) and Name (as per your Alison account details) on the transfer so that we know the payment is for you when it is credited to our Bank.
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