Frequently Asked questions

REST APIs use standard HTTP methods: GET (retrieve data), POST (submit data), PUT (update data), DELETE (remove data), and PATCH (partially update data).

The acronym API means Application Programming Interface, and it's an interface or method for 2 pieces of software or applications to communicate with each other. The Alison API offers an integration between Alison courses and your organisation’s Learning Management System (LMS), website, or intranet.

Your organisation can have an unlimited number of users if you have invested in our bespoke annual API solution.

One of the primary benefits of our API integration is the Single Sign-On (SSO) feature. With SSO, learners can seamlessly access Alison using their existing platform login, eliminating the need for double sign-ins. Additionally, Alison's platform offers opportunities for employees to enhance their skills, fostering loyalty, productivity, and improving work quality. Our platform also helps identify motivated employees through course engagement and results, while our psychometric tests aid in crafting professional growth plans.

Absolutely! The Alison API provides Daily/Weekly/Monthly reports on all learning activity generated by the traffic you send to Alison. This includes:

• Number of Registrations

• Number of Enrollments

• Number of Course Completions

• Number of Successful Graduates

For additional information on the calls and requests clients can make, please review our API documentation

Alison’s API is available as an annual investment of €2500. This fee is paid upfront and renewed annually.

While we don't offer a completely free trial for the API, we do provide the first month at a low cost to allow organizations to trial the solution without committing to the annual plan.

The Ads-free API is available at an additional cost of €2500. Thus, when combined with the bespoke API solution, the total comes to €5000.

Major credit cards, bank transfers, and certain online payment gateways are accepted for the API. For specific payment methods or queries, please contact our sales team.

To subscribe to Alison's API, please contact our sales team.

Upon purchasing the annual API integration, you enter into a 1-year contract and the payment is made upfront. We do not facilitate cancellations before the contract term ends and do not provide refunds for the API integration.

At this time, only digital Certificates and digital Diplomas are available at a discounted rate through the Free LMS or Alison API products. If you would like to purchase printed or framed options for your users/employees, please contact us at [email protected] and we would be happy to discuss your individual requirements.

As a business, you can purchase Digital Certificates or Digital Diplomas on behalf of your employees/users. We provide substantial discounts of up to 60% to organisations for Digital Certificates and Digital Diplomas if purchased in bulk. Contact [email protected] to learn more. These discounts are not available to individual users, only to organisations. The discounts are on a per order basis, not a cumulative total of orders.

A REST (Representational State Transfer) API (Application Programming Interface) allows for interaction between different software systems over the internet. It adheres to a set of constraints that make it ideal for web services.

REST is stateless, ensuring each request from a client has all it needs to process. This makes REST simple, scalable, and easy for system integration.

Typically, clients are informed of significant changes via documentation updates, email notifications, or developer portals.

REST APIs can manage multiple data formats, but JSON is most common due to its lightweight nature.

REST doesn't define security methods, but RESTful services can use standard techniques like HTTPS, OAuth, JWT tokens, and API keys.

Yes. Access control can be achieved using mechanisms like API keys, tokens, or OAuth.

REST APIs can use caching to store frequently used data, reducing server requests and improving performance.

Yes, REST APIs are scalable due to their stateless nature, which allows them to serve more requests by adding servers.

REST APIs are platform and language-agnostic. Any system that can send and handle HTTP requests can integrate with a REST API.

No, a REST API can be accessed using standard HTTP clients, browsers, or any programming language capable of HTTP requests.

Yes, an individual or a team with technical expertise is required for integrating Alison’s API solution. Familiarity with coding, especially in programming languages supporting SOAP, and a grasp on API integrations, endpoints, and authentication protocols are essential. We suggest reviewing our API Technical Specifications document available in our Resources section.

The duration for integrating Alison’s API can vary, ranging from a few days to a few weeks, contingent on the API integration proficiency of your in-house team. Upon purchasing our API, you receive an API key which enables your technical team to commence integration immediately.

Alison doesn't impose any restrictions on software integrations. However, we advise your tech team to determine the customizability of your LMS or HR software prior to purchasing our API solution. Comprehensive technical documentation for our API can be located in the Business Resources section.

Yes, to ensure fair usage and system stability, rate limits might be set on API call numbers within a given time frame. API documentation provides these details.

Comprehensive documentation for the API, including endpoints, methods, and sample requests, is available on our developer portal/website.

We offer dedicated API client support, including email support, a knowledge base, and community forums. Premium support may also be available for critical applications.

API versioning can be managed using URI paths, request headers, or query parameters. This ensures current integrations continue working when updates occur.