Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I cancel my Premium Subscription?
With Premium, there is no minimum term, so you can cancel anytime. If you cancel your subscription, you will still receive the benefits that you have paid for until the end of the current subscription month. On cancellation, you will receive an email confirming the date until which you can enjoy the Premium benefits.
There are following options to cancel your subscription: through your Profile or by contacting Alison support at [email protected]
To cancel your Premium subscription through your Alison Account, please follow the instructions below:
• Login to your Alison Account.
• Go to your Account settings.
• Select Cancel Premium Membership.
Note: Cancellation of Premium for 1 Year will cease the cost of Subscription. Alison will keep the fee for each month of use up to date of cancellation; the learner will pay a fee which is equivalent to the Premium Monthly subscription cost.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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