ITIL 4 Fundamentos-Essentials of IT Service Management
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- Final Assessment
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ITIL 4 Fundamentos-Essentials of IT Service Management
Aprenda a utilizar la infraestructura de Information Technology Infrastructure Library (ITIL) en este curso de TI en línea gratuito.
'ITIL 4' es la última adición a la familia ITIL (Information Technology Infrastruct... 'ITIL 4' es la última adición a la familia ITIL (Information Technology Infrastructure Library). Como una infraestructura flexible de gestión de servicios de TI (ITSM), ITIL 4 se puede adaptar a las necesidades y circunstancias específicas de una organización, proporcionando un lenguaje común y mejores prácticas para la gestión de servicios de TI. Este curso establece los fundamentos de este marco de ITSM y explica cómo solicitar la certificación ITIL para cosechar sus muchos beneficios.
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