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ISO 20000-Principios del sistema de gestión de servicios de TI (ITSM)

ISO 20000-Principios del sistema de gestión de servicios de TI (ITSM)

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ISO 20000-Principios del sistema de gestión de servicios de TI (ITSM)

En este curso gratuito en línea, conozca los principios, esenciales y operaciones de ISO/IEC 20000-1 estándar de ITSM.
Este curso gratuito de ISO/IEC 20000 en línea explica los fundamentos de Information... Este curso gratuito de ISO/IEC 20000 en línea explica los fundamentos de Information Technology Service Management en términos prácticos. Usted aprenderá los estándares ISO/IEC 20000 incluidos en la serie, los objetivos de un Sistema de Gestión de Servicios, detalles detrás de las operaciones de ITSM, ISO 20000:2018, el proceso de certificación ISO 20000-1 y su equivalencia con ITIL, para permitirle implementar y hacer cumplir correctamente en su organización.

In This Free Course, You Will Learn How To

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