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Measurement, analysis and improvement (Clause - 8) is the last clause of the standard.
Within General; Clause - 8.1, standard says to plan processes related to monitoring, measurement, and analysis.
Within Feedback; Clause - 8.2.1, standard says to develop feedback methods and procedures.
Within Complaint handling; Clause - 8.2.2, standard says to develop organization's complaint handling procedures.
Within Reporting to regulatory authorities; Clause - 8.2.3, standard says to develop reporting procedures when regulators expect your organization to report to them.
Within Internal audit; Clause - 8.2.4, standard says to carry-out internal audits at planned intervals.
Within Clause - 8.2.5, standard says to develop proper methods to monitor and measure each QMS process.
Within Monitoring and measurement of product; Clause - 8.2.6, standard says to monitor and measure organization's product characteristics.
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