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Understanding Cross-Cultural Communication in International Business - Revised

Learn more about cross-cultural communication in an international setting with this free business communication course.

Leadership and Management
Free Course
This free online Understanding Cross-Cultural Communication in International Business course will teach you how to bridge cultural communication gaps. Communication is a complex interactive process and involves shared assumptions and unspoken agreements between individuals. This course delves into the causes of gaps and misunderstandings when dealing with the intercultural communication that forms a part of many important business processes.
  • Duration

    2-3 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
  • Publisher

    NPTEL

Description

Modules

Outcome

Certification

View course modules

Description

This course will first discuss intercultural communication, prejudice, and ethnocentrism. You will study the characteristics that define a culture and learn that ethnocentric tendencies, stereotyping, and assumptions of similarity can make it difficult to learn about cultural differences. The course will also discuss the points of divergence across cultures, how various styles of management including Theory X, Y, and Z influence workplace culture, and how to prepare for living and working abroad.

You will then study the five basic factors that affect cross-cultural communication. You will learn that, apart from language and space, food can be a major barrier to cross-cultural communication because food is an integral part of a culture. The course will then discuss the context where cross/intercultural communication occurs, the five dimensions of cultural variability, individualism and collectivism, and tips to better adapt in a new culture.

People invariably face challenges to adapt to new cultures and different practices, but ethnocentrism is a major obstacle to intercultural communication. This course will teach you how to overcome that obstacle and equip you with important knowledge of how cross-cultural communication works. This will greatly help you to become a globally demanded professional. So, check out the course today, and start developing the ability to communicate with more people from different backgrounds effectively.

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Learning Outcomes

After completing this course you will be able to: - Define and discuss how to facilitate intercultural communication;


  • Discuss the concept of common and divergent cultural characteristics and list several examples of such characteristics;
  • Discuss how various styles of management, including Theory X, Y, and Z, influence workplace culture;
  • Describe how to prepare for an international assignment;
  • Describe effective strategies for living and working abroad.

Certification

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

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