Learning Outcomes

In this free course, you will learn how to:

• Define ‘team culture’
• Discuss how culture affects what people do
• Explain why culture matters
• List the steps to take to create or change a culture with your team
• Identify the behaviour needed in a ‘continuous improvement’ (CI) culture
• Describe what basic training you should give the team to create a CI culture
• Recall how to involve everyone in the CI process
• Recognize and overcome cultural and attitudinal obstacles
• Evaluate visual management of improvements