As a manager, getting lost in the detail of everyday tasks can be quite tedious and exhausting. For you to be able to handle these tasks with ease and efficiency, you need more than just technical management skills. You need to progress and grow as a professional and be creative. You need strategies and methods that can help you solve problems creatively and make decisions that have positive outcomes. This change management course addresses just that; developing your personal and professional creative accounting skills to be a more capable problem-solver and effective decision-maker. You will start with some problem-solving techniques that analyzes three types of problems: the Critical Problem, Tame Problem, and Wicked Problem.

Following this, the course reviews the percentage of change programmes that often fail and the reasons, according to Professor Grint, why most of them fail. You will examine the main factors that result in poor solutions to problems, including a few specific reasons why we sometimes are unsuccessful at problem-solving.

In the final section of this problem-solving course, you will study some techniques for solving problems and learn how to apply them. These techniques included brainstorming, forcefield analyses, four-frame model, and solution-focused approach. Each of these are effective in their own right and you will learn which situation suits which problem-solving technique so you can apply these immediately in the workplace. If you have been looking for ways to take your creativity as a manager to a greater height, solve problems from a broader perspective and make better decisions at all times, then enrolling in this management certification is the perfect place to start.