Learning Outcomes

In this free course, you will learn how to:

• Define a manager
• Describe the types of managers
• Explain the nature of managerial work
• Explain the traits that are associated with leadership
• Explain the behaviours that are associated with leadership
• Discuss the main premises of the path-goal theory of leadership
• Discuss what emotional labour is and how it affects individuals
• Define a high-performance work system
• Describe succession planning and its value
• Identify the principal ways of recruiting workers
• Describe training
• Explain the stages of group development