It's the September SALE! 🤩 25% off certs & diplomas - now on!Ends in  : : :

Claim your Discount!
Explore

Top Free Courses

    Most Popular Searches

    Your Recent Searches

      en
      For BusinessGo PremiumAffiliate coin
      Language icon en
      Introduction to Service Management

      Introduction to Service Management

      Enrolled3-4 Hours (Contains Video)
      Save This Course For Later
      Start Course NowCertify Now
      Certify Now

      Confident you have the skills to certify without completing the course content?

      1. Introduction to Service Management
      • Beginner Level

      Introduction to Service Management

      Learn more about business services and customer relationship management with this service management course.

      Save This Course For Later
      Start Course NowCertify Now
      Certify Now

      Confident you have the skills to certify without completing the course content?

      Introduction to Service Management
      Published by
      Saved For Later
      View Saved Courses
      Certificate Icon
      Confident you have the skills to certify without completing the course content?
      Certify Now

      Learning Outcomes

      Having completed this course, learners will be able to:

      • Explain what a service is
      • Describe the four categories of services
      • List the 7 Ps of service marketing
      • Describe touch points and service flow
      • Describe marketing methods to overcome intangibility
      • Describe how to develop service blueprints
      • Describe how to fail proof a service
      • Explain why services should be redesigned

      Knowledge & skills you will learn

        Course Overview

        About This Course

        Course Description

        Read MoreRead Less

        Modules ()

        -

        -

        -

        -

        Published by
         Positive learner  ratings
        Learners Courses
        Learn More About The Publisher

        Showcase Skills With A Certificate!

        • Earn credentials that matter: Anyone can say they’re learning. A CPD-accredited Alison Certificate proves you followed through.
        • Get an edge over others: Add your Certificate to your CV, LinkedIn, and Alison Profile to strengthen job applications and promotion opportunities.
        • Show you’re serious about growth: A Certificate signals initiative, commitment, and a willingness to keep learning; qualities employers actively look for.
        Claim Your Certificate

        Course Rating & Reviews

        -Positive Ratings

        Reviews

        Loading...
        Loading...
        Loading...
        Loading...
        Loading...
        Loading...
        View All Reviews
        Back to top
        Back to course information
        Trustpilot
        Download Courses And Learn Without Internet!
        Download Courses And Learn Without Internet!

        Use your iOS or Android devices to download Alison courses, and learn without internet on the Alison App.

        Upgrade your learning. <br>Ditch the ads.
        Upgrade your learning.
        Ditch the ads.

        Go ad-free, unlock exclusive perks, and learn without interruptions with Alison Premium.

        Advertisement

        Explore Related Careers

        Explore Related Courses

          Interested In This Course For Your Team?

          16,000 organisations use Alison for Business to upskill their teams