Fundamentals of Models and Design Process | Free Course | Alison

Fundamentals of Models and Design Process

Learn about the basic principles in interaction design and goal-directed design from this free online course.

Software Development
Free Course
This free online model and design process course teaches you the basic principles and processes essential for developing interactive products. This course gives you some great insights into the basic concepts in interaction interface as well as the mental, system, and represented models used in interaction design. By the end of the course, you will be much better equipped to participate in the research phase of the goal-directed design process.
  • Duration

    5-6 Hours
  • Assessment

  • Certification

  • Responsive

  • Publisher






View course modules


This course will begin by introducing you to the concept of interaction design. You will learn about the relationship between interface and interaction. You will be introduced to user interface, interaction as reciprocity and man-machine communication. You will also be able to explain the importance of goals in interaction design. You will learn about the process of designing digital products, knowing the users better and the reason digital products fail. You will be familiar with user goals, interaction design mandates and the responsibilities of the teams.

The course then explains the use of different models in interaction design. These include the implementation or system model mechanism for interactive products, algorithms and the mental model. You will be able to explain the Yoked State Space hypothesis. Furthermore, you will learn about the use of mental models in interaction design. You will gain understanding of the various paradigms of interaction design which include the dimensions for evaluating interaction models, the interaction paradigm and ubiquitous computing. You will get familiar with attentive environments and transparent computing.

Finally, you will learn about the goal-directed design process of interaction design. The research phase of the goal-directed design process in interaction design will be made clear. You will learn about user interviews, designers' intent, user observation, contextual inquiry, master-apprentice model, interpretation and recommendations. You will learn how to identify candidates and learn about the question types. Start your next learning journey, today.

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Learning Outcomes

Having completed this course, you should be able to:

  • Describe the relationship between interface and interaction
  • Recognize the importance of user goals in interaction design
  • Explain various reasons why digital products fail
  • Recall the mandate of interaction design
  • Distinguish the system, mental, and represented models of interaction design
  • Categorize interaction models based on activities and objects
  • State the phases of the goal-directed design process
  • Identify the requisite activities in the research phase
  • Relate user interviews and user observation
  • Explain the master-apprentice model in contextual inquiry
  • Translate findings from observations and interviews


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

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All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.



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