Corporate Crisis Management Strategies and Techniques

Name: Corporate Crisis Management Strategies and Techniques
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Rating: 3.4 (65 reviews)

This free online course will teach you strategic corporate crises techniques to help you navigate pre and post-crises.

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Learning Outcomes

In this free course, you will learn how to:

Recognise the nature of corporate crises and the role of a crisis manager in corporate crisis mitigation
Distinguish various types of corporate crises
Outline crisis prevention strategies and create a crisis management plan
Recognise various communication strategies during a crisis
Discuss the importance of media relations and management in crisis communication
Define stakeholder mapping and describe how to manage stakeholder expectations
Identify stakeholder communication strategies and post-crises stakeholder engagement
Recognise stress indicators and how to manage stress during crises
Analyse key strategies for protecting corporate reputation and rebuilding trust post-crisis

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