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Sherique Dill
Personal growth & development coach
124,310
Learners
6
Courses
1,779
Benefited
Personal Development
Business
Sales & Marketing 3+
Teaching on Alison since Jun, 2021
Sherique Dill is an author, success coach and trainer. She is the founder of SD Wealth Building Academy. She grew up on Abaco and resides in New Providence, both in the Bahamas.She has worked as a professional executive assistant in the Ministry of Education for more than 15 years. Sherique is an expert in customer service and office procedures. She has worked within an office environment and with customers in various organisations for more than 21 years. Sherique started her journey as an author in 2012. She has since published three books, 'Created to Stand Out Not Fit In', 'A Cage Called Job', and 'Becoming a Master of Self'. Sherique uses her academy to help people develop and grow in the areas of finance, personal success, and inspiration. She has helped
🏆 Top Course by this Course Creator
Leadership Skills For Beginners
11,133 Learners already enrolled
Developing Quality Customer Service Skills
1.5-3 hrs 49,710 learners
By Sherique Dill You Will Learn How To
By the end of this course, you will be able to:
- Compare traditional platforms and social media platforms used by businesses in customer service
- Discuss the importance of developing the right attitude as a customer service representative
- List and discuss the skills customer service reps must posses
- State the qualities customers consider important that customer reps should have
- List the things a customer rep must not do when dealing with a customer
- Discuss how to manage customers on the phone and in front of the customer rep at the same time
- List phrases a customer rep should not use when speaking to a customer
- State the guidelines for choosing a wardrobe for work
Intermediate Level
Developing Quality Customer Service Skills
1,084 liked this course
1.5-3 hrs
49710 enrolled
Leadership Skills For Beginners
1.5-3 hrs 11,133 learners
By Sherique Dill You Will Learn How To
By the end of this course, you will be able to:
- Define leadership and its objectives
- Identify the character traits of a true leader
- Define ‘vision’ and explain its role in inspiring others
- Explain how belief systems can affect various command styles
- Discuss self-discipline and its role in achieving set goals
- Define ‘character’ and analyze its positive impact on your brand
- Explain the importance of teamwork
- Outline the communication skills required to make it effective
- Identify key problem-solving skills that result in positive outcomes
Beginner Level
Leadership Skills For Beginners
361 liked this course
1.5-3 hrs
11133 enrolled
Credit Card Debt Management: A Beginner's Guide
1.5-3 hrs 3,773 learners
By Sherique Dill You Will Learn How To
By the end of this course, you will be able to:
- Summarise the strategies for paying off the credit card debt
- Indicate the ways of using a loan calculator
- Discuss the ‘credit card action plan’
- Describe the ‘snowball’ and ‘avalanche’ debt-reduction methods
- Discuss the process of attaining financial independence
- Outline the process of setting up an emergency fund
- State the procedure for determining your FICO score
- State the differences between credit cards and debit cards
Advanced Level
Credit Card Debt Management: A Beginner's Guide
72 liked this course
1.5-3 hrs
3773 enrolled
Office Procedures in the Modern Workplace
1.5-3 hrs 12,374 learners
By Sherique Dill You Will Learn How To
By the end of this course, you will be able to:
- Describe the modern office environment
- State the basic functions of a modern office
- Identify different levels of management in an organisation
- Explain the uses of different office equipment
- Outline the responsibilities of specific office personnel
- Define ‘feedback’ in the context of communication
- Explain how emotions affect communication
Beginner Level
Office Procedures in the Modern Workplace
316 liked this course
1.5-3 hrs
12374 enrolled
Mastering Time Management and Organizational Skills at Work
1.5-3 hrs 16,920 learners
By Sherique Dill You Will Learn How To
By the end of this course, you will be able to:
- Define ‘time management’
- Explain how to set SMART goals for your work and personal life
- Discuss how to develop an action plan once you define your goals
- List the obstacles that hinder people from achieving their goals and explain how they can overcome them
- Describe how evaluation and feedback keep you on track as you move towards success
- Explain why people may not remain loyal to their schedules and discuss how to overcome these issues
- Discuss how to prioritize your time in order to successfully complete multiple tasks that are important and urgent
Beginner Level
Mastering Time Management and Organizational Skills at Work
891 liked this course
1.5-3 hrs
16920 enrolled
Secretarial Studies and Office Administration
3-4 hrs 30,330 learners
By Sherique Dill You Will Learn How To
By the end of this course, you will be able to:
- Explain the core responsibilities of a secretary in an organization
- Describe the impact of secretarial duties on organizational efficiency
- Outline the skills and qualities of an effective secretary
- Recognize techniques for efficient time management
- List the steps for planning and organizing meetings
- Recall best practices for managing emails and phone calls and how to draft professional correspondence
- Discuss the maintenance and management of office supplies and equipment
- Identify methods for effective file management and distinguish between digital and physical filing systems
- Create and develop project planning and execution skills
- Recognize the importance of confidentiality and discretion in secretarial office administration
- Outline problem-solving techniques for identifying and addressing issues
- Identify and explain top communication skills that can enhance a secretary's effectiveness
Beginner Level
Secretarial Studies and Office Administration
1,004 liked this course
3-4 hrs
30330 enrolled
Cookie C. 
Alison Graduate
The Course Developing Quality Customer Service Skills I gained a lot of practical information about the quality of service to provide while representing the company I work for.
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Mitzie N. 
Alison Graduate
The Course Developing Quality Customer Service Skills I have worked in customer service and have been certified. I enjoy this course which gave me a new perspective. The examples given from dress to mannerisms was helpful. This course showed the professionalism that this job requires.
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Explore Subjects that Sherique Dill Teaches
Office Productivity
Secretary
Business Administration
Business Administration Apprenticeships
Office Management
Receptionist
Administration
Office Administration
Business Communication
Time Management
Productivity
Positive Psychology
Goal Setting
Leadership Skills
Customer Service
Customer Experience
Social Skills
Communication Skills
Debt
Financial Literacy
Budgeting
Personal Finance
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