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Sherique Dill
Personal growth & development coach
65,685
Learners
6
Courses
459
Rates
Personal Development
Business
Sales & Marketing
3+
Teaching on Alison since Aug 2021
Sherique Dill is an author, success coach and trainer. She is the founder of SD Wealth Building Academy. She grew up on Abaco and resides in New Providence, both in the Bahamas.

She has worked as a professional executive assistant in the Ministry of Education for more than 15 years. Sherique is an expert in customer service and office procedures. She has worked within an office environment and with customers in various organisations for more than 21 years. Sherique started her journey as an author in 2012. She has since published three books, 'Created to Stand Out Not Fit In', 'A Cage Called Job', and 'Becoming a Master of Self'. Sherique uses her academy to help people develop and grow in the areas of finance, personal success, and inspiration. She has...
🏆 Top Course by this Course Creator
Leadership Skills For Beginners
7,983 Learners already enrolled
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Free Online Courses by Sherique Dill
Developing Quality Customer Service Skills
1.5-3 hrs 34,859 learners
By Sherique Dill
You Will Learn How To

By the end of this course, you will be able to:

  • Compare traditional platforms and social media platforms used by businesses in customer service
  • Discuss the importance of developing the right attitude as a customer service representative
  • List and discuss the skills customer service reps must posses
  • State the qualities customers consider important that customer reps should have
  • List the things a customer rep must not do when dealing with a customer
  • Discuss how to manage customers on the phone and in front of the customer rep at the same time
  • List phrases a customer rep should not use when speaking to a customer
  • State the guidelines for choosing a wardrobe for work
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CERTIFICATE
Customer Service
Developing Quality Customer Service Skills
1.5-3 hrs
34859 enrolled
Leadership Skills For Beginners
1.5-3 hrs 7,983 learners
By Sherique Dill
You Will Learn How To

By the end of this course, you will be able to:

  • Define leadership and its objectives
  • Identify the character traits of a true leader
  • Define ‘vision’ and explain its role in inspiring others
  • Explain how belief systems can affect various command styles
  • Discuss self-discipline and its role in achieving set goals
  • Define ‘character’ and analyze its positive impact on your brand
  • Explain the importance of teamwork
  • Outline the communication skills required to make it effective
  • Identify key problem-solving skills that result in positive outcomes
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CERTIFICATE
Leadership Skills
Leadership Skills For Beginners
1.5-3 hrs
7983 enrolled
Credit Card Debt Management: A Beginner's Guide
1.5-3 hrs 2,620 learners
By Sherique Dill
You Will Learn How To

By the end of this course, you will be able to:

  • State the differences between credit cards and debit cards
  • Summarise the strategies for paying off the credit card debt
  • Indicate the ways of using a loan calculator
  • Discuss the ‘credit card action plan’
  • Describe the ‘snowball’ and ‘avalanche’ debt-reduction methods
  • Discuss the process of attaining financial independence
  • Outline the process of setting up an emergency fund
  • State the procedure for determining your FICO score
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CERTIFICATE
Budgeting
Credit Card Debt Management: A Beginner's Guide
1.5-3 hrs
2620 enrolled
Office Procedures in the Modern Workplace
1.5-3 hrs 8,062 learners
By Sherique Dill
You Will Learn How To

By the end of this course, you will be able to:

  • Describe the modern office environment
  • State the basic functions of a modern office
  • Identify different levels of management in an organisation
  • Explain the uses of different office equipment
  • Outline the responsibilities of specific office personnel
  • Define ‘feedback’ in the context of communication
  • Explain how emotions affect communication
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CERTIFICATE
Management
Office Procedures in the Modern Workplace
1.5-3 hrs
8062 enrolled
Mastering Time Management and Organizational Skills at Work
1.5-3 hrs 5,816 learners
By Sherique Dill
You Will Learn How To

By the end of this course, you will be able to:

  • Define ‘time management’
  • Explain how to set SMART goals for your work and personal life
  • Discuss how to develop an action plan once you define your goals
  • List the obstacles that hinder people from achieving their goals and explain how they can overcome them
  • Describe how evaluation and feedback keep you on track as you move towards success
  • Explain why people may not remain loyal to their schedules and discuss how to overcome these issues
  • Discuss how to prioritize your time in order to successfully complete multiple tasks that are important and urgent
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CERTIFICATE
Time Management
Mastering Time Management and Organizational Skills at Work
1.5-3 hrs
5816 enrolled
Secretarial Studies and Office Administration
3-4 hrs 6,345 learners
By Sherique Dill
You Will Learn How To

By the end of this course, you will be able to:

  • Explain the core responsibilities of a secretary in an organization
  • Describe the impact of secretarial duties on organizational efficiency
  • Outline the skills and qualities of an effective secretary
  • Recognize techniques for efficient time management
  • List the steps for planning and organizing meetings
  • Recall best practices for managing emails and phone calls and how to draft professional correspondence
  • Discuss the maintenance and management of office supplies and equipment
  • Identify methods for effective file management and distinguish between digital and physical filing systems
  • Create and develop project planning and execution skills
  • Recognize the importance of confidentiality and discretion in secretarial office administration
  • Outline problem-solving techniques for identifying and addressing issues
  • Identify and explain top communication skills that can enhance a secretary's effectiveness
course logo
CERTIFICATE
Office Administration
Secretarial Studies and Office Administration
3-4 hrs
6345 enrolled
Showing 1 - 6 of 6
Learner Reviews & Feedback For
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Although this is a beginning for me in this platform, I have clarified the concepts learned. Thank you so much
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Nadine Too Wise G.
I really enjoyed this course because it taught I more about prioritizing your time begins with writing down the things you want to accomplish and the specific steps to accomplishing them.
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