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RapidEzy Training Systems
Business and management e-trainers
67,090
Learners
9
Courses
297
Rates
Sales & Marketing
Business
Management
3+
Teaching on Alison since Aug 2021
RapidEzy Training Systems is a training-as-a-service provider for small and medium companies. Sandip Labh is the CEO and master trainer at RapidEzy. Sandip is one of world’s leading e-trainers, having written dozens of e-learning courses on business and management.

In his corporate career spanning over 25 years, Sandip has led training and operational excellence functions for top Fortune 500 companies like Marriott Hotels, Shell and Philips. His last corporate role was Global Head for Process Lifecycle Management and Operational Excellence at Novartis. Sandip holds a Master's Certificate from Cornell University, New York.
🏆 Top Course by this Course Creator
Food and Beverage Restaurant Service: Advanced Waiter's Training
15,408 Learners already enrolled
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36
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Free Online Courses by RapidEzy Training Systems
Fundamentals of Organizational Development
1.5-3 hrs 1,757 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • State the relationship between culture and an organization
  • Explain your organization based on the cultural web
  • List the attributes of cultural organization
  • Define effective organizations and how to create a culture to become an effective organization
  • Recognise the relationship between organizational behaviour and the organization
  • Describe the evolution of management thought and how this relates to the current thinking on organizational behaviour
  • Explain the models of organizational behaviour
  • Identify how to shape an excellent organization
  • Discuss critical organizational issues
  • State critical dynamics that shape the organization and outline the role of groups within the organization
  • Describe and implement organizational change
course logo
CERTIFICATE
Beginner Level
Management
Fundamentals of Organizational Development
1.5-3 hrs
1757 enrolled
Food and Beverage Restaurant Service: Basic Waiter's Training
1.5-3 hrs 10,141 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • Recognise the different styles of service
  • State the equipment required for a successful service
  • Distinguish between the various types of crockery and cutlery used in a restaurant
  • Discuss the usage and handling of glassware, chinaware and crockery
  • Recall how to use service cutlery
  • Describe the process of clearing the table
  • Explain the method for preparing the table before serving guests at a restaurant
course logo
CERTIFICATE
Beginner Level
Hospitality
Food and Beverage Restaurant Service: Basic Waiter's Training
1.5-3 hrs
10141 enrolled
Food and Beverage Restaurant Service: Advanced Waiter's Training
1.5-3 hrs 15,408 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • Outline the procedure for preparing the table before service
  • Describe how to greet guests on arrival, escort them to the table and seat them appropriately
  • List the steps of taking a food order
  • Discuss the various restaurant sales techniques and how to increase sales through good guest service
  • Summarise the process of up-selling
  • Explain the procedure of presenting and settling restaurant bills
course logo
CERTIFICATE
Beginner Level
Food and Beverage
Food and Beverage Restaurant Service: Advanced Waiter's Training
1.5-3 hrs
15408 enrolled
Leading Organizational Development
1.5-3 hrs 2,889 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • Define the key concepts that underpin the organizational structure adopted by all organizations
  • Identify the main dimensions of organizational structure
  • Describe six models of organizational structure
  • Explain the vital importance of the customer to any organization
  • Discuss the value of having excellent service for both internal and external customers
  • List the factors that can prevent an organization from maximizing customer value
  • Summarize how to critically look at the customer service levels and establish if the organization is truly customer-driven
  • Distinguish between different customer types and interact appropriately with them
  • Explain the dynamic business environment
  • Analyze the nature of obstacles that may prevent the organization from being a dynamic entity
  • List areas where the processes are not capable of coping with the dynamic environment and suggest ways to improve
  • Categorize the phases of group socialisation and classify the stages of group development
  • Separate the differences between groups and teams and explain how teams are formed
course logo
CERTIFICATE
Beginner Level
Management
Leading Organizational Development
1.5-3 hrs
2889 enrolled
Workplace Communication Basics
1.5-3 hrs 5,415 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • Define the characteristics of excellent communication
  • List five reasons to strive for effective communication
  • Identify how verbal communication is used in the workplace
  • Discuss strategies for effective listening
  • Describe how conversations are the building blocks of professional relationships
  • Recognise how to end a conversation positively
  • Explain how solid writing skills can play a significant role in your career success
  • Establish the purpose of written communication
  • Categorise the different mediums of written communication
  • Estimate the benefits of writing for your audience
  • Outline the use of the ‘broad-narrow-broad’ structure
  • Evaluate the need to edit and proofread your writing
course logo
CERTIFICATE
Beginner Level
Communication Skills
Workplace Communication Basics
1.5-3 hrs
5415 enrolled
The Process of Organizational Development
3-4 hrs 1,293 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • Explain the relationship between culture and the organization
  • Define ‘effective organizations’ and explain how to create a culture to become one
  • Describe the evolution of management thought and how this relates to the current thinking on organizational behavior
  • Analyze critical dynamics that shape the organization and outline the role of groups within the organization
  • Identify the key concepts that underpin the organizational structure adopted by all organizations
  • Recall six models of organizational structure
  • Discuss the value of having excellent service for both regular customers and new customers
  • List the factors that can prevent an organization from maximizing customer value
  • Summarize how to critically examine customer service levels and establish if the organization is truly customer-driven
  • Categorize the phases of group socialization and classify the stages of group development
  • List areas where the processes cannot cope with the dynamic environment and suggest ways to improve
course logo
CERTIFICATE
Beginner Level
Change Management
The Process of Organizational Development
3-4 hrs
1293 enrolled
Food and Beverage Service in Restaurants, Bars and Banquets
1.5-3 hrs 8,152 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • Recognise the different styles of service
  • State the equipment required for successful service
  • Distinguish between the various types of crockery and cutlery used in a restaurant
  • Discuss the usage and handling of glassware, chinaware and crockery
  • Recall how to use service cutlery
  • Describe the process of clearing a table
  • Explain the method for preparing the table before serving guests at restaurants
  • Describe how to greet guests on arrival, escort them to the table and seat them appropriately
  • List the steps for taking a food order
  • Discuss the various restaurant sales techniques and how to increase sales through good guest service
  • Summarise the process of upselling
  • Explain the procedure of presenting and settling restaurant bills
course logo
CERTIFICATE
Beginner Level
Customer Service
Food and Beverage Service in Restaurants, Bars and Banquets
1.5-3 hrs
8152 enrolled
Soft Skills for Hospitality Professionals
1.5-3 hrs 5,217 learners
By RapidEzy Training Systems
You Will Learn How To

By the end of this course, you will be able to:

  • Identify the primary gestures of body language and their meanings
  • Describe non-verbal communication used to improve customer relations
  • Outline good hospitality etiquette while interacting with guests and colleagues
  • Highlight the proper postures and behaviours that make a good impression
  • Evaluate grooming and personal hygiene standards regarding hair, face, hands, jewellery and uniforms
  • Summarise the guidelines of good telephone etiquette
  • Explain how good customer service leads to satisfied clients
  • Compare communication conventions employed by individuals from different countries and cultures
  • Establish the importance of the a guest's impression of your establishment
course logo
CERTIFICATE
Beginner Level
Customer Service
Soft Skills for Hospitality Professionals
1.5-3 hrs
5217 enrolled
Showing 1 - 8 of 9
Learner Reviews & Feedback For
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Dawit Y.
It was great experience! I really enjoyed and recommend this course!
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Alison G.
Basic course that outlines very important aspects of global planning for project managers. Essential to start with & great building block for other specialized courses.
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