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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

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How can I track my order by Express Shipping?

    Express Shipping, via DHL, normally takes 3-5 days for delivery to countries within Europe and 5-9 days for delivery to countries outside of Europe.

    Once your order has been dispatched you will receive an email with your tracking details and a link where you can track your order:


    When the DHL courier reaches your city they will contact you directly to arrange for the delivery of your order.


    If you require any further assistance please contat [email protected] and our support team will be happy to help!

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