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SAP CRM: revolucionando las relaciones con los clientes
Advanced Level

SAP CRM: revolucionando las relaciones con los clientes

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SAP CRM: revolucionando las relaciones con los clientes

Descubra cómo SAP CRM desbloquea el poder de centrarse en el cliente al revolucionar las ventas, el marketing y los servicios al cliente.
SAP CRM (Customer Relationship Management) es uno de los módulos vitales del sistema ERP (planificación de recursos empresariales) más reconocido del mundo, es decir, SAP. SAP CRM es una potente solución ... SAP CRM (Customer Relationship Management) es uno de los módulos vitales del sistema ERP (planificación de recursos empresariales) más reconocido del mundo, es decir, SAP. SAP CRM es una potente solución de software que optimiza la gestión de las relaciones con los clientes al agilizar los procesos de ventas, marketing y servicio. Proporciona herramientas para gestionar las interacciones, analizar los datos y automatizar la participación, lo que permite a las empresas fortalecer las relaciones con los clientes.
COURSE PUBLISHER Exoexcellence ConsultantsExpert provider of ISO management

What You Will Learn In This Free Course

  • Explain the components and layers o...
  • List and describe the main function...
  • Outline the traditional GUI-based i...
  • Define the sales processes and desc...
  • Explain the components and layers of SAP CRM architecture
  • List and describe the main functional modules and features offered by SAP CRM
  • Outline the traditional GUI-based interface with the newer WebClient UI in SAP CRM
  • Define the sales processes and describe the stages and key activities in opportunity management within SAP CRM
  • State the ways to outline agreements, taxes, and pricing settings impact sales transactions and revenue management
  • Indicate the structure and attributes of the product master data in SAP CRM
  • Describe the concept of web channel management and its importance in modern customer engagement strategies
  • List the types of business transactions supported by SAP CRM
  • Summarize the features and capabilities of the Interaction Center in SAP CRM
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This course SAP CRM is a powerful software solution that optimizes customer relationship management by streamlining sales, marketing, and service processes. Done by Nadine Felecia Graham
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