Fundamentals of Quality Standards
Learn about the fundamentals and practices of Quality Standards and apply them effectively to your organization.Publisher: NPTEL
Share This Course And
CertificationView course modules
This course will first introduce you to Quality Function Deployment and its importance in an organization's framework. You will study how to use the Kano Model to classify customer requirements, the Design Failure Mode and Effects Analysis (DFMEA), and other tools for quality planning. You will look into statistical thinking, the Poka-Yoke (Mistake-Proofing) approach, and the Kaizen Blitz. You will also study the ISO 9000 QM System and why there is a need for international standards.
You will then take an in-depth look into the different ISO standards, the Grand Vision: 2000, and the New ISO 9001:2000. The course will also teach you the process for registration. You will study the QS 9000 and the different awards that are given in recognition of QM such as the Baldrige Award and the Rajiv Gandhi Quality Award. You will then study the common steps in the benchmarking process and the roles of software quality, process quality, and product quality.
Companies can benefit massively from the implementation of International Standards to their systems. This course will help quality management professionals and business entrepreneurs learn how to make these standards work to their advantage. If you have studied the Introduction to Quality Management as well as the Understanding Cost of Quality and TQM Tools courses, this course is the perfect supplement to further expand your knowledge. So, check out the course today, and boost your professional skills in no time at all.
Module 1: Introduction to Quality Standards
Quality Standards - Learning Outcomes
Quality Standards - Part 1
Quality Standards - Part 2
Quality Standards - Part 3
Quality Standards - Part 4
Quality Standards - Part 5
Quality Standards - Part 6
Quality Standards - Lesson Summary
Having completed this course you will be able to:
- Describe the development of various quality standards such as ISO 9000, ISO 9001.
- Describe the implementation of quality standards.
- Compare and contrast quality standards such as ISO 9000 series and QS 9000.
- Explain concepts such as the use of Quality Function Deployment in quality management.
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certificates for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.