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Dealing with Difficult People and Situations

Dealing with Difficult People and Situations

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Dealing with Difficult People and Situations

Learn how to communicate with hostile people and handle tough situations in this free online conflict resolution course.
Difficult people and stressful situations can be detrimental to both your personal an... Difficult people and stressful situations can be detrimental to both your personal and professional life. This conflict resolution course explains how to identify these difficulties and provides methods used to effectively communicate when tensions rise. We also study body language and other communication skills used to overcome emotional barriers. This course shows you how to handle almost any type of conflict or troublesome social interaction.

In This Free Course, You Will Learn How To

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