Your parchment order is sent by Royal Mail to your country and then it is delivered locally by your National Postal Service.

Your National Postal Service should be able to scan the package and contact you regarding delivery. It will be the responsibility of your National Postal Service to contact you if they cannot make the delivery.

If you cannot find a delivery record and it has been over 28 working days, then we would advise that you contact your National Postal Service directly. They will be able to advise if your order was delivered, if it’s still in transit or if it has been returned to us for any reason.

If you purchase a Digital Certificate or Diploma, you will be able to download it directly from your Dashboard, once your payment has been finalised.

If you purchase a printed Certificate or Diploma, the delivery time depends on the destination country and your National Post work.

We use Royal Mail to send packages from the United Kingdom to your country. Then, your local National Postal Service will deliver the package to the address you provided.

Once you've pre-ordered your Digital Certificate or Diploma, all that’s left is to complete your course. As soon as you finish, you’ll be able to download your certificate right away from your Dashboard.

Just follow the step-by-step instructions in the article to access your well-earned certificate!

We offer a limited time pre-purchase discount on our Digital Certificates and Diplomas. This offer expires after 1 hour so you’ll need to act fast if you want to snag it! With this offer, you will get 20% off on your Digital Certificate or Diploma purchase.

Once you've started a course, you're eligible to pre-purchase a certificate or diploma for that course at a discounted price. There's no deadline to complete the course – your pre-purchased item will stay on your account until you're ready to redeem it.

If you missed the offer, don't worry! Keep learning, and you'll have more opportunities to get discounts on Certificates. We regularly have sales on our website, so make sure to check your emails for updates on our next sale.

To redeem a Gift Card on Alison, you must have an active account and have successfully completed a Certificate or Diploma course.

Once you receive the Gift Card, it can be used via the Alison Shop. A banner will appear in the shop indicating the Gift Card is available. If you’ve completed multiple courses, click “Claim now” to see eligible ones.

Select a course, and the Gift Card will be automatically applied.

Complete the checkout, and download your certificate or diploma from your Dashboard.

Whether you're looking to gift a loved one the opportunity to advance their career or encourage them to explore a new hobby, an Alison Gift Card is the perfect choice. You can purchase a Digital Certificate or Diploma for a family member or friend. An ideal gift for students, professionals, and lifelong learners who want to achieve their educational goals.

Complete your purchase in 3 easy steps:

Choose Gift Card Design

Simply choose one of the popular Gift Card designs or click View More to see other designs. You can also choose to Create Your Own Gift Card:

We actively add new designs, so explore them all to find the perfect one for you.

Enter Receiver Details

Firstly, show the certificate type that you wish to present. We have 2 course types: certificate and diploma. Depending on the course type completed, after graduation users can claim their Certificate or Diploma.

Next, include the recipient’s name, a personal message or greeting, and your own name. These details will make your gift more meaningful and uniquely tailored to the person receiving it. Personalising your gift card adds a thoughtful touch and lets the recipient know it was chosen especially for them.

Lastly, choose the date and time when you wish to deliver your gift card. Note that the date and time is based on the purchaser’s timezone, not the receiver’s, so keep this in mind if you are scheduling the email.

Complete the order

Once you have completed these details click Proceed to Gift

The Alison Gift Card will be sent to the recipient via email, instantly or on a scheduled date of your choosing.