O novo aplicativo da Alison já está disponível para iOS e Android! Baixe Agora

Voz do Cliente: Ferramentas de ferramentas e Técnicas

Voz do Cliente: Ferramentas de ferramentas e Técnicas

- Learners already enrolled
-
Not Interested
This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
Start Course Now
COURSE PUBLISHER -

Voz do Cliente: Ferramentas de ferramentas e Técnicas

Saiba como mapear o sucesso de qualquer produto com base nas experiências e expectativas dos clientes neste curso online gratuito.
Ouvir os clientes e definir suas expectativas e demandas garante o sucesso de qualque... Ouvir os clientes e definir suas expectativas e demandas garante o sucesso de qualquer marca ou organização. Mas como você analisa os dados coletados através de pesquisas, entrevistas, feedback, reclamações e elogios dos clientes? Este curso irá ensiná-lo a metodologia Lean Six Sigma de coletar e analisar os dados 'Voz do Cliente' (VOC) para reduzir desperdícios e defeitos (variação) e aumentar a satisfação do cliente.

In This Free Course, You Will Learn How To

  • -
  • -
  • -
  • -
View All Learning Outcomes View Less
Course Modules
Course Description
Alison Certificates

Knowledge & Skills You Will Learn

Complete This CPD Accredited Course & Get Your Certificate!

  • Certify Your Skills
    A CPD accredited Alison Diploma/Certificate certifies the skills you’ve learned
  • Stand Out From The Crowd
    Add your Alison Certification to your resumé and stay ahead of the competition
  • Advance in Your Career
    Share your Alison Certification with potential employers to show off your skills and capabilities

Learner Reviews & Feedback For Voz do Cliente: Ferramentas de ferramentas e Técnicas

-
View More Reviews
Back to course information

Want to create a customised learning path for your team?

Our dedicated Learning Advisors are here to help you curate a customised learning path tailored to your organisation's needs and goals.

Activate your Free LMS now Speak to Learning Advisor

Explore Careers Related To This Course

Not sure where to begin? Or even what you want to do?

Discover the career most suitable for you and get started in the field with a step-by-step plan.

Get your Plan

About Your Alison Course Publisher

- Alison Stats

- Learners- Courses- Learners Have Benefited From Their Courses

Explore Subjects Related To This Course