Join millions using the Alison App – faster, easier, and made for learning on the move... 📲 Learn On The Go With
The Alison App
Get App
Explorar diplomas y certificados
Descubrir carreras
Más
LMS
Habilidades interpersonales para profesionales de la hostelería
Beginner Level

Habilidades interpersonales para profesionales de la hostelería

5,534Learners already enrolled
32
Not Interested
  • 1.5-3 Avg Hours
  • CPD Accredited
Start Learning
  1. Desarrollo Personal
  2. Habilidades de comunicación
  3. Habilidades interpersonales p...

Habilidades interpersonales para profesionales de la hostelería

Este curso gratuito de formación hotelera en línea proporciona las habilidades sociales necesarias para crear una excelente experiencia para los huéspedes.
Explore las habilidades sociales necesarias para tener éxito en la industria hotelera, que van desde la etiqueta y el lenguaje corporal hasta la comunicación y el servicio al cliente. Examinamos las prácti... Explore las habilidades sociales necesarias para tener éxito en la industria hotelera, que van desde la etiqueta y el lenguaje corporal hasta la comunicación y el servicio al cliente. Examinamos las prácticas generales y especializadas, como la etiqueta telefónica y la higiene personal. Adquiera técnicas para prevenir el agotamiento emocional y físico a medida que ayude a su hotel o restaurante a establecer un estándar más alto y atraer a más clientes. ¡Inscríbase para avanzar en su carrera!
COURSE PUBLISHER RapidEzy Training SystemsBusiness and management e-trainers
Start Learning

What You Will Learn In This Free Course

  • Identify the primary gestures of bo...
  • Describe non-verbal communication u...
  • Outline good hospitality etiquette ...
  • Highlight the proper postures and b...
  • Identify the primary gestures of body language and their meanings
  • Describe non-verbal communication used to improve customer relations
  • Outline good hospitality etiquette while interacting with guests and colleagues
  • Highlight the proper postures and behaviours that make a good impression
  • Evaluate grooming and personal hygiene standards regarding hair, face, hands, jewellery and uniforms
  • Summarise the guidelines of good telephone etiquette
  • Explain how good customer service leads to satisfied clients
  • Compare communication conventions employed by individuals from different countries and cultures
  • Establish the importance of the a guest's impression of your establishment
View All Learning Outcomes View Less
Course Modules
Course Description
Alison Certificates
-

-

-

-

Knowledge & Skills You Will Learn

No internet? No problem! Download any course on the Alison App and learn on the go. 📲 Download Courses & Learn Without Internet
Get App

Explore Careers Related To This Course

Patient Advocate Patient Advocate
  Healthcare systems and hospital bills can be as mysterious and scary as one’s first visit to the dentist. Thankfully, a Patient Advocate helps healthcare clients navigate their journey toward wellne
  • Average Salary Flag$29,461
  • Traits investigative artistic
Learn More

Complete This CPD Accredited Course & Get Your certificate!

  • Certify Your Skills
    A CPD accredited Alison Diploma/Certificate certifies the skills you’ve learned
  • Stand Out From The Crowd
    Add your Alison Certification to your resumé and stay ahead of the competition
  • Advance in Your Career
    Share your Alison Certification with potential employers to show off your skills and capabilities
Start Learning

Learner Reviews & Feedback For Habilidades interpersonales para profesionales de la hostelería

32
Kholu L. Alison Graduate
loved this course
Its refreshing and reminds one of the soft skills for the industry.
Was This Review Helpful?
Report
Erica B. Alison Graduate
Liked this course
Extremely enlightening
Was This Review Helpful?
Report
Alika L. Alison Graduate
loved this course
Loved it, looking forward to do more courses soon!
Was This Review Helpful?
Report
View -2 More Reviews
Back to course information

Want to create a customised learning path for your team?

Our dedicated Learning Advisors are here to help you curate a customised learning path tailored to your organisation's needs and goals.

Activate your Free LMS now Speak to Learning Advisor

Not sure where to begin? Or even what you want to do?

Discover the career most suitable for you and get started in the field with a step-by-step plan.

Get your Plan

About Your Alison Course Publisher

RapidEzy Training Systems' Alison Stats

RapidEzy Training Systems' Alison Stats

71,468 Learners10 Courses935 Learners Benefited From Their Courses

More Free Online Courses by This Publisher

See All Courses

    Learners Who Took This Course Also Enrolled In

    Explore Subjects Related To This Course