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Intermediate Level
Uma introdução ao relacionamento com o cliente na gestão
3,900Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
Uma introdução ao relacionamento com o cliente na gestão
Este curso on-line gratuito ensina como encontrar, gerenciar e reter clientes com mais eficiência para aumentar os lucros.
Saiba como as empresas podem prosperar gerenciando seus clientes estrategicamente com este curso on-line gratuito. Essa abordagem beneficia a todos, por isso mostramos como manter os clientes satisfeitos e, a... Saiba como as empresas podem prosperar gerenciando seus clientes estrategicamente com este curso on-line gratuito. Essa abordagem beneficia a todos, por isso mostramos como manter os clientes satisfeitos e, ao mesmo tempo, aproveitar a criatividade do público para encontrar ótimas ideias que possam sustentar a trajetória ascendente de uma empresa. Este curso é adequado para qualquer pessoa que queira aumentar os lucros, seja para seu próprio negócio ou como parte do departamento de relacionamento com o cliente de uma organização maior.
COURSE PUBLISHER -
What You Will Learn In This Free Course
- Describe the four major drivers of ...
- State the challenges posed by such ...
- Explain why companies should adopt ...
- List the elements of customer relat...
- Describe the four major drivers of the growth of customer relationship management
- State the challenges posed by such practices
- Explain why companies should adopt these measures
- List the elements of customer relationship management
- Identify its marketing and service benefits
- State what must be done for a company to increase its profitability with consumer-centric strategies
- Recognize the primary objectives of ‘co-creation’
- Discuss the types of customer ‘co-creation’
- Summarize its applications and benefits
Course Modules
Course Description
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Knowledge & Skills You Will Learn
Knowledge & Skills You Will LearnExplore Careers Related To This Course
Relationship Manager Any business entity in a quest to optimise professional relationships with clients and partner firms seeks the services of a Relationship Manager to build and maintain those relationships in a satisfa
- Average Salary
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$72,019 - Traits realistic
$72,019Complete This CPD Accredited Course & Get Your certificate!
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Certify Your Skills
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Stand Out From The Crowd
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Advance in Your Career
Share your Alison Certification with potential employers to show off your skills and capabilities
Learner Reviews & Feedback For Uma introdução ao relacionamento com o cliente na gestão
I gained a lot of insight into Customer Relationship Management, what it means and how it can be applied. I was not familiar with CRM prior to this course, however I believe this course has given me a solid foundation.
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