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Advanced Level
Fundamentos do Salesforce - Gerenciamento de vendas e relacionamento com clientes
5,198Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
Fundamentos do Salesforce - Gerenciamento de vendas e relacionamento com clientes
Descubra como a Salesforce revoluciona o engajamento do cliente e as operações comerciais com soluções baseadas em nuvem.
O Salesforce é uma plataforma de gerenciamento de relacionamento com clientes (CRM) baseada em nuvem que ajuda as empresas a gerenciar suas vendas, marketing, atendimento ao cliente e muito mais. Ele fornece... O Salesforce é uma plataforma de gerenciamento de relacionamento com clientes (CRM) baseada em nuvem que ajuda as empresas a gerenciar suas vendas, marketing, atendimento ao cliente e muito mais. Ele fornece um hub centralizado para as organizações rastrearem e analisarem a interação com o cliente, automatizarem processos e melhorarem a eficiência. Com sua ampla variedade de recursos e opções personalizáveis, o Salesforce é usado em vários setores para agilizar as operações e aprimorar o relacionamento com os clientes.
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What You Will Learn In This Free Course
- Explain the key features and functi...
- Distinguish between customization a...
- Outline the transformation of Sales...
- Identify the various cloud platform...
- Explain the key features and functionalities of Salesforce products
- Distinguish between customization and configuration in Salesforce
- Outline the transformation of Salesforce Inc. from a CRM solution provider to a significant player in cloud computing
- Identify the various cloud platforms and products offered by Salesforce
- Indicate the dynamics of the Sales Force Automation Software Market
- State the ways to interpret the market reports
- Summarize the differences between Salesforce Lightning and Classic
- State the purpose and benefits of Salesforce AppExchange and how to navigate its offerings
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Knowledge & Skills You Will Learn
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Learner Reviews & Feedback For Fundamentos do Salesforce - Gerenciamento de vendas e relacionamento com clientes
Kudos. This gave me more working knowledge about what Salesforce is and how I can better us it.
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Alison Graduate very good course
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