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Gérer la qualité et la prestation des services dans les soins de santé

Gérer la qualité et la prestation des services dans les soins de santé

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This Free Online Course Includes:
  • 1.5-3 Hours of Learning
  • CPD Accreditation
  • Final Assessment
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COURSE PUBLISHER Alpha AcademyExpert in professional development

Gérer la qualité et la prestation des services dans les soins de santé

Apprenez à gérer la qualité de la prestation de services afin d'améliorer la satisfaction globale des patients dans ce cours en ligne gratuit.
Selon l'OMS, un patient hospitalisé sur 10 dans un pays à revenu élevé souffre d'... Selon l'OMS, un patient hospitalisé sur 10 dans un pays à revenu élevé souffre d'une sorte de blessure pendant qu'il reçoit un traitement. Les pays à faible revenu et à revenu intermédiaire ont entre 5,7 et 8,4 millions de décès par année liés à des soins de mauvaise qualité. Ce cours vous enseignera comment gérer les soins de qualité et offrir un service de santé sûr, efficace et en temps opportun. Vous étudierez également les théories de la qualité et explorerez les techniques d'équipe.
COURSE PUBLISHER Alpha Academy
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In This Free Course, You Will Learn How To

  • Identify the different stakeholders ...
  • Outline the impact of poor service o...
  • Indicate how to measure the quality ...
  • Discuss the concept of continuous im...
  • Identify the different stakeholders in an organisation
  • Outline the impact of poor service on patients and shareholders
  • Indicate how to measure the quality of service delivery
  • Discuss the concept of continuous improvement
  • State the need for successful improvement
  • Describe how to manage quality standards in health services
  • List the principles of quality management
  • Summarise the theories of quality
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Learner Reviews & Feedback For Gérer la qualité et la prestation des services dans les soins de santé

36
Hussein M. Alison Graduate
loved this course
The course was very informative in terms of scientific and technical concepts, knowledge, and practical implementation of this information.
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Ricarion N. Alison Graduate
loved this course
I pass it with a good grade
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Mateus S. Alison Graduate
loved this course
Improve my learning
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Chantel M. Alison Graduate
loved this course
As a quality assurance coordinator at Rahima Moosa Mother and Child Hospital I was very excited to engage on this self pace learning, it's very informative and can recommend it to colleagues
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Amos Lual W. Alison Graduate
loved this course
Choosing Alison is the best decision I have ever made
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