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Conceptos básicos de la gestión hotelera
Conceptos básicos de la gestión hotelera

What You Will Learn In This Free Course
- Analyse the various sectors and fun...
- Describe the core principles of hos...
- Evaluate hotel and accommodation ma...
- Compare food and beverage operation...
- Analyse the various sectors and functions within the hospitality industry
- Describe the core principles of hospitality management and their importance to effective industry operations
- Evaluate hotel and accommodation management strategies to improve guest experiences and operational efficiency
- Compare food and beverage operations across different hospitality establishments
- Plan effective event management strategies by considering various logistical, financial, and customer service aspects
- Discuss leadership styles and their impact on team performance and guest satisfaction in the hospitality industry
- Assess human resource management techniques to recruit, retain, and motivate hospitality employees
- Calculate key financial metrics to assess the financial health of hospitality businesses
- Illustrate the role of emerging technologies in enhancing operational efficiency and customer experience in hospitality
- Categorise sustainable management practices to ensure ethical operations and environmental responsibility
- Create comprehensive crisis management and public relations strategies to effectively handle emergencies
- Label key safety and security protocols to safeguard guests and staff in various hospitality settings
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