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Les bases de la gestion hôtelière
Beginner Level

Les bases de la gestion hôtelière

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  • 3-4 Avg Hours
  • CPD Accredited
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Les bases de la gestion hôtelière

Bénéficiez d'opportunités mondiales, de compétences en leadership et d'une expertise hôtelière spécialisée grâce à ce cours en ligne gratuit.
Êtes-vous prêt à transformer votre passion pour l'hôtellerie en une carrière florissante ? Notre cours de gestion hôtelière couvre tout, du leadership et des opérations à la gestion financière et �... Êtes-vous prêt à transformer votre passion pour l'hôtellerie en une carrière florissante ? Notre cours de gestion hôtelière couvre tout, du leadership et des opérations à la gestion financière et à la fidélisation de la clientèle, vous préparant ainsi à une carrière dynamique et enrichissante. Ce cours a été révisé et approuvé par Charalampos Petrou, expert en la matière qualifié, conférencier et créateur de cours dans le domaine du tourisme. Inscrivez-vous dès maintenant et commencez votre aventure !
COURSE PUBLISHER Advance Learning - Management, Leadership & StrategyLeadership & strategy experts
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What You Will Learn In This Free Course

  • Analyse the various sectors and fun...
  • Describe the core principles of hos...
  • Evaluate hotel and accommodation ma...
  • Compare food and beverage operation...
  • Analyse the various sectors and functions within the hospitality industry
  • Describe the core principles of hospitality management and their importance to effective industry operations
  • Evaluate hotel and accommodation management strategies to improve guest experiences and operational efficiency
  • Compare food and beverage operations across different hospitality establishments
  • Plan effective event management strategies by considering various logistical, financial, and customer service aspects
  • Discuss leadership styles and their impact on team performance and guest satisfaction in the hospitality industry
  • Assess human resource management techniques to recruit, retain, and motivate hospitality employees
  • Calculate key financial metrics to assess the financial health of hospitality businesses
  • Illustrate the role of emerging technologies in enhancing operational efficiency and customer experience in hospitality
  • Categorise sustainable management practices to ensure ethical operations and environmental responsibility
  • Create comprehensive crisis management and public relations strategies to effectively handle emergencies
  • Label key safety and security protocols to safeguard guests and staff in various hospitality settings
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Course Modules
Course Description
Alison Certificates
Module

Introduction to Hospitality Management

This module introduces you to the fundamentals of hospitality management and the trends and innovations currently transforming this industry. You will learn about the different sec... Read More This module introduces you to the fundamentals of hospitality management and the trends and innovations currently transforming this industry. You will learn about the different sectors of the hospitality industry and how they integrate and collaborate with each other. You will also explore the varied career paths in this industry. Read Less
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Module

Operations in Hospitality

This module discusses the various operations in hospitality. You will learn about the responsibilities of the front office, the housekeeping, the guest services offered and the rol... Read More This module discusses the various operations in hospitality. You will learn about the responsibilities of the front office, the housekeeping, the guest services offered and the role of the food and beverage department in enhancing the guest experience. In addition, you'll explore the different challenges involved in event management. Read Less
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Module

Leadership and Human Resource Management

This module introduces you to varied leadership styles and their effectiveness in hospitality. You'll explore strategies for hiring and retaining top talents, building cohesive tea... Read More This module introduces you to varied leadership styles and their effectiveness in hospitality. You'll explore strategies for hiring and retaining top talents, building cohesive teams, motivating employees, and navigating conflicts. Additionally, you'll learn about budgeting, financial forecasting, and strategic financial planning in hospitality Read Less
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Module

Technological, Sustainable and Crisis Management

This module discusses the role of AI and other advanced technology in the hospitality industry. You’ll discover how sustainable and ethical practices attract and help build custome... Read More This module discusses the role of AI and other advanced technology in the hospitality industry. You’ll discover how sustainable and ethical practices attract and help build customer trust. You’ll learn about effective crisis management strategies and how they help build lasting relationships with guests, as well as foster a loyal customer base. Read Less
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Course assessment

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Knowledge & Skills You Will Learn

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Complete This CPD Accredited Course & Get Your certificate!

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Learner Reviews & Feedback For Les bases de la gestion hôtelière

36
Emeka Stanley Chijioke I. Alison Graduate
loved this course
GREAT COURSE TO TAKE FOR ANYONE INTERESTED IN THE HOSPITALITY INDUSTRY
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Denise A. Alison Graduate
Liked this course
a nice opportunity to learn about the principles of hotel management and receiving a certificate for it! Thank you.
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