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Frequently Asked questions

  • Learners
  • Course creators
  • Businesses
    • How can I redeem my pre-purchased Digital Certificate or Diploma?

    • How do I download my Digital Certificate?

    • How do I get my Certificate?

    • Where can I find my course Resources in App?

    • How do I continue a course in App?

    • I want to retake the module/topic in App. How can I do it?

    • How to find specific courses in App?

    • How to find a Career?

    • How do I add or change my profile picture?

    • Change Personal Information in Profile

    • How to set up/off Study Reminders in App?

    • What is the Alison Learner Dashboard in App?

    • No option to download the transcript

    • In which folder are my Certificates downloaded?

    • Is there Dark Mode in the Alison App?

    • How can I download the Alison App?

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