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Liderança e gestão para gerentes
Liderança e gestão para gerentes

What You Will Learn In This Free Course
- Recognise different management styl...
- Distinguish ‘management’ from ‘lead...
- Explain the formula for making meet...
- Outline the importance of teamwork...
- Recognise different management styles
- Distinguish ‘management’ from ‘leadership’
- Explain the formula for making meetings successful
- Outline the importance of teamwork
- Identify the two elements for handling complaints
- State how to manage health and safety at work
- List the fundamental principles of information and security
- Explain the advantages of performance appraisals
- Outline the guidelines for writing and conducting performance appraisals
- Define ‘grievances’ and recognise the procedures for handling them
- Discuss how to deal with performance problems and counsel people at work
- Recall how to manage problems and make decisions as a manager
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