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Gestão da Qualidade Total
Intermediate Level

Gestão da Qualidade Total

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  • 4-5 Avg Hours
  • CPD Accredited
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Gestão da Qualidade Total

Domine o gerenciamento da qualidade total para impulsionar a melhoria organizacional contínua com este curso on-line gratuito.
Imagine um cenário em que sua organização forneça constantemente produtos e serviços de alta qualidade e os clientes continuem voltando para comprar mais. Essa é a realidade das empresas que adotam a Ge... Imagine um cenário em que sua organização forneça constantemente produtos e serviços de alta qualidade e os clientes continuem voltando para comprar mais. Essa é a realidade das empresas que adotam a Gestão da Qualidade Total (TQM). Este curso mostrará como implantar o TQM como uma abordagem estruturada para alcançar a melhoria contínua, garantindo que todos os aspectos do seu negócio sejam voltados para a satisfação do cliente e prosperem no exigente mercado atual.
COURSE PUBLISHER Robert ChapmanBusiness improvement professional
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What You Will Learn In This Free Course

  • Define continuous improvement and t...
  • Discuss the importance of continual...
  • List key elements of effective comm...
  • Analyze the pros and cons of adopti...
  • Define continuous improvement and total quality management
  • Discuss the importance of continual improvement in total quality management
  • List key elements of effective communication and relationship management in total quality management implementation
  • Analyze the pros and cons of adopting total quality management practices in an organizational setting
  • State the key principles of total quality management and explain their significance in achieving organizational success
  • Explain how a systematic approach in total quality management ensures quality is embedded throughout an organization
  • Outline the steps involved in implementing total quality management within an organization
  • Recall the tools used in deploying total quality management in an organization
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Course Modules
Course Description
Alison Certificates
Module

Understanding Total Quality Management

In this module, you’ll be introduced to total quality management (TQM) and the concept of quality for continuous improvement and customer satisfaction. You'll explore the core conc... Read More In this module, you’ll be introduced to total quality management (TQM) and the concept of quality for continuous improvement and customer satisfaction. You'll explore the core concepts of TQM, its advantages and disadvantages, and delve deeper into the eight core principles that guide its implementation. Read Less
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Module

Deploying TQM

In this module, you’ll learn about the 8 steps of deploying total quality management in an organization. We discuss the seven tools of TQM, such as check sheets, fishbone diagrams,... Read More In this module, you’ll learn about the 8 steps of deploying total quality management in an organization. We discuss the seven tools of TQM, such as check sheets, fishbone diagrams, and Pareto charts, to help you implement TQM effectively within your organization. Read Less
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Course assessment

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Knowledge & Skills You Will Learn

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Learner Reviews & Feedback For Gestão da Qualidade Total

57
Eun N. Alison Graduate
loved this course
good thing
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Nadine Feleciartioop G. Alison Graduate
loved this course
I Nadine Felecia Graham learn about committee for TQM deployment typically includes senior representatives of the department(s) or process(es) in scope for the work being done.
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Jurie Wessels V. Alison Graduate
loved this course
comprehensive course
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Shishir R. Alison Graduate
loved this course
Awesome course will help to my organisation
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Amit S. Alison Graduate
loved this course
great way to learn and improve
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Robert Chapman's Alison Stats

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