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Servizio clienti eccezionale: la tua guida definitiva
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Servizio clienti eccezionale: la tua guida definitiva

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  • 1.5-3 Avg Hours
  • CPD Accredited
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Servizio clienti eccezionale: la tua guida definitiva

Scopri i potenti segreti del servizio clienti che trasformeranno la tua attività con questo corso online gratuito.
Questo corso gratuito online di Outstanding Customer Service ti insegnerà le competenze e le tecniche necessarie per fornire un servizio clienti davvero eccezionale. Gli imprenditori non hanno idea di quanti... Questo corso gratuito online di Outstanding Customer Service ti insegnerà le competenze e le tecniche necessarie per fornire un servizio clienti davvero eccezionale. Gli imprenditori non hanno idea di quanti soldi potrebbero perdere a causa di un servizio clienti scadente o di quanti soldi potrebbero generare fornendo un eccellente servizio clienti. Questo corso online gratuito insegna agli imprenditori e ai manager come fornire un servizio clienti davvero eccellente.
COURSE PUBLISHER Advanced IdeasProfessional personal development

What You Will Learn In This Free Course

  • Describe how to stop losing money d...
  • Explain how to make more money from...
  • Explain methods for gaining more re...
  • Recall methods for retaining existi...
  • Describe how to stop losing money due to poor or average customer service
  • Explain how to make more money from each customer
  • Explain methods for gaining more referrals
  • Recall methods for retaining existing customers
  • Describe how to create an outstanding customer service experience
  • Explain how to handle difficult customers like a pro
  • List the five tenets of TQM
  • Describe how to avoid the 10 deadly sins of customer service
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Knowledge & Skills You Will Learn

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Learner Reviews & Feedback For Servizio clienti eccezionale: la tua guida definitiva

132
Adekanmi F. Alison Graduate
loved this course
Every business thrives on good service... Learning best ways to handle customers is never a waste. Try Alison customer service courses.
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Godwin M. Alison Graduate
loved this course
good study
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ALISHA M. Alison Graduate
loved this course
Great course. Didn't even get bored. The presenter was very pleasant.
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Mana G. Alison Graduate
loved this course
Even though the course was brief, I enjoyed learning it and I really liked the Instructor
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Ozioma Gabriella O. Alison Graduate
loved this course
Great outline...could not stop learning. Kudos to Prof. Paul J. Cline. Indept lesson I learnt, quite encompassing.
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