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Competenze nel servizio clienti

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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  1. Competenze nel servizio clienti

Competenze nel servizio clienti

Diventa esperto nel servizio clienti e affina le tue capacità di comunicazione professionale in questo corso online gratuito.
Questo corso di formazione ti insegna le basi del servizio clienti. Ti mostriamo come... Questo corso di formazione ti insegna le basi del servizio clienti. Ti mostriamo come concentrarti sul cliente per comprenderne le aspettative e aiutarti a migliorare la sua esperienza con la tua attività. Spieghiamo come gestire lo stress e interagire in modo costruttivo con i clienti al telefono per gestire i reclami. La percezione che le persone hanno del marchio della tua azienda è definita dall'esperienza del cliente, quindi iscriviti per assicurarti che si ricordino di te con affetto.
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In This Free Course, You Will Learn How To

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