La nouvelle application d'Alison est maintenant disponible sur iOS et Android ! Télécharger

Explorer les diplômes et les certificats
Découvrir les carrières
Plus
LMS
Beginner Level

Compétences des assistants de direction

87,564Learners already enrolled
513
Not Interested
  • 1.5-3 Avg Hours
  • CPD Accredited
Start Course Now
  1. Entreprises
  2. Productivité
  3. Compétences des assistants de direction

Compétences des assistants de direction

Apprenez les compétences dont vous avez besoin pour devenir assistant de direction grâce à ce cours en ligne gratuit.
Ce cours vous enseigne tout ce que vous devez savoir pour devenir un assistant de direction efficace. Nous fournissons des compétences administratives « générales », telles que la gestion efficace du t... Ce cours vous enseigne tout ce que vous devez savoir pour devenir un assistant de direction efficace. Nous fournissons des compétences administratives « générales », telles que la gestion efficace du temps et la communication. Nous aborderons ensuite les outils de votre nouveau métier, tels que le protocole de messagerie, les compétences informatiques et les compétences interpersonnelles. Nous expliquons également comment planifier et gérer des réunions et gérer des tâches spéciales. Inscrivez-vous pour prendre place au plus près de l'action tout en apprenant des meilleurs.
COURSE PUBLISHER -
Start Course Now

What You Will Learn In This Free Course

  • Discuss various administrative ‘sof...
  • Describe how to manage time in the ...
  • Break down how to employ appropriat...
  • Explain how to be an powerful gatek...
  • Discuss various administrative ‘soft’ skills
  • Describe how to manage time in the workplace effectively
  • Break down how to employ appropriate email, phone and voicemail etiquette  
  • Explain how to be an powerful gatekeeper
  • Outline the importance of organizational skills
View All Learning Outcomes View Less
Course Modules
Course Description
Alison Certificates
Module

Getting Started

In this module, Getting Started, students will be given an overview of the skills covered in this course, and will explain how these skills can lead to becoming successful Executiv... Read More In this module, Getting Started, students will be given an overview of the skills covered in this course, and will explain how these skills can lead to becoming successful Executive Assistants. Some of these skills include the ability to adapt to various styles of management, being socially intelligent, how to effectively manage time, how to organize meetings, and how to be a gatekeeper. Read Less
Start Course Now
Module

Working with Your Manager

In this module, Working with Your Manager, students will recognize how to adapt their communication and work style to better meet the style, needs, and responsibilities of their bo... Read More In this module, Working with Your Manager, students will recognize how to adapt their communication and work style to better meet the style, needs, and responsibilities of their boss. The module will also discuss the importance of identifying one's responsibilities with their employer in order to clarify what is expected of them, leading to a more harmonious relationship. Read Less
Start Course Now
Module

Administrative Soft Skills

In this module, Administrative Soft Skills, students will identify the interpersonal techniques that make for being an effective administrator. These techniques revolve around soci... Read More In this module, Administrative Soft Skills, students will identify the interpersonal techniques that make for being an effective administrator. These techniques revolve around social intelligence, and include manners like active listening, paying attention to social cues, being self aware, as well as being aware of others. Read Less
Start Course Now
Module

Effective Time Management

In this module, Effective Time Management, students will recognize how to maintain control of their time and increase productivity. Students will learn about calendar management, h... Read More In this module, Effective Time Management, students will recognize how to maintain control of their time and increase productivity. Students will learn about calendar management, how to prepare for changes and surprises, how to keep others on track, and how to differentiate between what is urgent, and what is important. Read Less
Start Course Now
Module

Meeting Management

In this module, Meeting Management, students will recognize how to effectively plan, organize, and time business meetings. Meetings are crucial to the success of a business, and it... Read More In this module, Meeting Management, students will recognize how to effectively plan, organize, and time business meetings. Meetings are crucial to the success of a business, and it is an assistant's job to plan and set them up. The skills this module will go over include creating an agenda, keeping minutes, keeping the meeting on time, and knowing variations for large and small meetings. Read Less
Start Course Now
Module

Tools for the Trade (I)

In this module, Tools for the Trade (I), students will be introduced to the tools they need to be a successful executive assistant. The module will go over things like proper email... Read More In this module, Tools for the Trade (I), students will be introduced to the tools they need to be a successful executive assistant. The module will go over things like proper email protocol, how to use office machinery, basic computer and software skills, as well as the importance of communication skills. Being proficient in this skills and etiquette is essential to being a great assistant. Read Less
Start Course Now
Module

Tools for the Trade (II)

In this module, Tools for the Trade (II), students will continue to learn about the tools every reputable executive assistant needs in their arsenal. Some of the tools that will be... Read More In this module, Tools for the Trade (II), students will continue to learn about the tools every reputable executive assistant needs in their arsenal. Some of the tools that will be mentioned include phone and voicemail etiquette, word processing tools, business writing, and internet research. The ever changing nature of technology shapes the job of the assistant, and keeping up with it will make one invaluable to their employer. Read Less
Start Course Now
Module

Being an Effective Gatekeeper

In this module, Being an Effective Gatekeeper, students will
Start Course Now
Module

Organizational Skills

In this module, Organizational Skills, students will learn about key organizational skills to optimize their work as an executive assistant. With the busy schedule that assistants ... Read More In this module, Organizational Skills, students will learn about key organizational skills to optimize their work as an executive assistant. With the busy schedule that assistants have to keep, organizational skills are essential to success. You must learn how to prioritize, plan, and work towards your goals. Staying organized is a skill that you can always work to improve. However, by implementing the techniques in this module, you will improve your efficiency as an assistant. Read Less
Start Course Now
Module

Confidentiality Guidelines

In this module, Confidentiality Guidelines, students will learn about confidentiality guidelines. As an assistant, you will be privy to confidential information. It is imperative t... Read More In this module, Confidentiality Guidelines, students will learn about confidentiality guidelines. As an assistant, you will be privy to confidential information. It is imperative that you learn how to handle this information and keep privileged information from leaking to the public. Following confidentiality guidelines will make you a better assistant and improve the level of trust that your employer has in you. Read Less
Start Course Now
Module

Special Tasks

In this module, Special Tasks, students will learn about the special tasks they will have to handle as an executive assistant. As a valued assistant, you should be prepared to take... Read More In this module, Special Tasks, students will learn about the special tasks they will have to handle as an executive assistant. As a valued assistant, you should be prepared to take on special roles and tasks. You will find yourself interacting with clients and managing social media. You may be managing projects and hosting trade shows. With a little practice and research, you will be ready for any situation. Read Less
Start Course Now
Module

Course assessment

 Start Course Now

Knowledge & Skills You Will Learn

Explore Careers Related To This Course

Executive Assistant Executive Assistant
Behind every successful senior executive is an equally successful Executive Assistant. Keeping office administration organised and running smoothly is a must in business. With digital files and progra
  • Average Salary Flag$53,526
  • Traits enterprising
Learn More
Administrative Assistant Administrative Assistant
Administrative Assistants are the invisible glue that holds the team together, the multitasking ninjas critical to the smooth running of a business entity, and the nerve centre with access to every as
  • Average Salary Flag$48,593
  • Traits enterprising
Learn More

Complete This CPD Accredited Course & Get Your certificate!

  • Certify Your Skills
    A CPD accredited Alison Diploma/Certificate certifies the skills you’ve learned
  • Stand Out From The Crowd
    Add your Alison Certification to your resumé and stay ahead of the competition
  • Advance in Your Career
    Share your Alison Certification with potential employers to show off your skills and capabilities
Start Learning

Learner Reviews & Feedback For Compétences des assistants de direction

513
Chipo C. Alison Graduate
loved this course this course
I loved the online Executive Assistant Skills course! It was well-structured and packed with useful information. I gained valuable skills that I can apply immediately. Highly recommend it!
Was This Review Helpful?
Report
Lancely Christine D. Alison Graduate
loved this course this course
This course is really applied in the workplace, and I thoroughly enjoyed it. Thank you.
Was This Review Helpful?
Report
Rachelle Ann R. S. Alison Graduate
loved this course this course
What an Awesome learning from this course!
Was This Review Helpful?
Report
Razaana G. Alison Graduate
loved this course this course
I love that I can upskill myself without having to pay anything. Courses are informative and I can do them in my own time.
Was This Review Helpful?
Report
CARRIANNE D. Alison Graduate
loved this course this course
Wonderful course that covers all you need to know
Was This Review Helpful?
Report
View 84 More Reviews
Back to course information

Want to create a customised learning path for your team?

Our dedicated Learning Advisors are here to help you curate a customised learning path tailored to your organisation's needs and goals.

Activate your Free LMS now Speak to Learning Advisor

Not sure where to begin? Or even what you want to do?

Discover the career most suitable for you and get started in the field with a step-by-step plan.

Get your Plan

About Your Alison Course Publisher

- Alison Stats

- Learners- Courses- Learners Benefited From Their Courses

More Free Online Courses by This Publisher

    Learners Who Took This Course Also Enrolled In

    Explore Subjects Related To This Course

    Frequently Asked Questions

    What are the best free online courses for executive assistants?
    How do you become a professional executive assistant?
    What are the top 3 skills of an executive assistant?