Handling customer mail interactions, answering calls, providing information, details and assistance. System entry of Sales Orders, Indenting, Enrty OA nos, Invoicing, ASN generation in Ariba/Vendex portal. Customers Pending order updates through WCL-SKF, Late delivery follow up with principle (SKF). Follow ups with sales team, ensuring relevant & required actions were taken on customer request or issue, notified and closing case. Supporting sales team by keeping records of customer interactions, transactions, complaints, actions taken, and order process. Mailing order confirmation, dispatch details, documents on request, sales report, pending orders weekly meeting.    Read less