Admin & HR Manager  • Provision of HR support and advice to management and employees nationally and to cross-border offices through HR metrics. • Developed and implemented HR strategies, policies, and clear procedures in line with the overall company strategy and culture. • Led and managed full recruitment from talent attraction, recruitment, selection, and onboarding. • Collaborated with a team of four to develop tailored job descriptions for the passenger transport business. • Directed HR generalist functions including employee training and development, performance Management/staff appraisals, remunerations, reward management, and labour disputes. • Handled Finance duties such as payroll processing, developing and monitoring/ managing HR budgets and infrastructure, monitoring costs, and performing cost reduction research. • Introduced a skills-transfer program that improved retention rates and employee motivation by 80%. • Bridged management and employee relations by timely addressing disputes, grievances and other issues and achieved a 90% win in cases at industrial court.  Read less