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Morenikeji Bankole

Morenikeji Bankole | Administrative Manager

Ibadan, Oyo, Nigeria

I am currently seeking new opportunities and planning to take virtual assistant and assistant project manager courses on Alison to enhance my employability. With 8 years of extensive experience in Office Administration and customer service, I have honed my skills in managing office operations, coord... Read more

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Language Proficiency

  • Yoruba: Native
  • English: Native
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Top Workplace Strengths

  • Entrepreneurial Drive

    9/10

  • Work Structure

    9/10

  • Trusting Others

    8/10

  • Leading Teams

    8/10

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Top 5 Sustainable Development Goals I Care About

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Work Experience

CS Team Lead

ANYSCOPE LIMITED (SMART DEPOSIT SCHEME)

Lagos, Nigeria

My Responsibilities
Developed the Customer Service department and set up CRM software with integrated work tools. Created communication scripts, ticket process flows, and onboarding manuals for effective issue management. Supervised high ... Read more

Skills developed in this experience
CRM Software back end Administration, Customer Service CRM software activation software Integration Information Systems communication scripts CRM Ticket process flow CRM staff onboarding +5 more
1 year 5 months
Mar 2021 - Aug 2022

Administrative Officer & HR Assistant

: LORDSFIELD LIMITED

Nigeria

My Responsibilities
Managed daily administrative procedures, team trip planning, and company regulatory documentation (NSITF, ITF, PENSION). Handled tax remittances and updated company operating documents. Collaborated with the Accounts de... Read more

Skills developed in this experience
Administrative Management regulatory complaince Documentation and Record Keeping Customer Relationship Management Tax and Financial Management Business Communication Executive and HR Support Contract Administration +5 more
1 year 9 months
Jan 2019 - Oct 2020

Office Administrator

JUNIOR CHAMBER INTERNATIONAL (JCIN)

Lagos, Nigeria

My Responsibilities
Acted as Executive Assistant, managing daily administrative tasks for the National Secretariat. Coordinated schedules for the National President and Board, and planned conferences, retreats, and travel. Handled secretar... Read more

Skills developed in this experience
Leadership Skills Event Planning Secretarial Duties Financial Reporting: Inventory Management Executive and HR Support: Customer and Vendor Relations: Organizational Skills +5 more
1 year 9 months
Sep 2016 - Jun 2018

Front Desk Officer

TRUST YIELD SECURITIES LIMITED

My Responsibilities
Managed all administrative duties and created a filing system. Handled customer requests and complaints related to stocks, shares, and documentation. Served as Personal Assistant to the Managing Director.
Skills developed in this experience
Administrative Management Documentation and Filing Executive Support Email Management Secretarial Duties Inventory Management Customer and Vendor Relations +4 more
1 year 5 months
Mar 2015 - Aug 2016
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Educational Experience

Bachelor of Economics

University of Ibadan, Nigeria
2009-2016
My Course and Activities
Bachelor of Economics
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Language Proficiency

  • Yoruba: Native
  • English: Native
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Top Workplace Strengths

  • Entrepreneurial Drive

    9/10

  • Work Structure

    9/10

  • Trusting Others

    8/10

  • Leading Teams

    8/10

Save

Work Experience

CS Team Lead

ANYSCOPE LIMITED (SMART DEPOSIT SCHEME)

Lagos, Nigeria

My Responsibilities
Developed the Customer Service department and set up CRM software with integrated work tools. Created communication scripts, ticket process flows, and onboarding manuals for effective issue management. Supervised high ... Read more

Skills developed in this experience
CRM Software back end Administration, Customer Service CRM software activation software Integration Information Systems communication scripts CRM Ticket process flow CRM staff onboarding +5 more
1 year 5 months
Mar 2021 - Aug 2022

Administrative Officer & HR Assistant

: LORDSFIELD LIMITED

Nigeria

My Responsibilities
Managed daily administrative procedures, team trip planning, and company regulatory documentation (NSITF, ITF, PENSION). Handled tax remittances and updated company operating documents. Collaborated with the Accounts de... Read more

Skills developed in this experience
Administrative Management regulatory complaince Documentation and Record Keeping Customer Relationship Management Tax and Financial Management Business Communication Executive and HR Support Contract Administration +5 more
1 year 9 months
Jan 2019 - Oct 2020

Office Administrator

JUNIOR CHAMBER INTERNATIONAL (JCIN)

Lagos, Nigeria

My Responsibilities
Acted as Executive Assistant, managing daily administrative tasks for the National Secretariat. Coordinated schedules for the National President and Board, and planned conferences, retreats, and travel. Handled secretar... Read more

Skills developed in this experience
Leadership Skills Event Planning Secretarial Duties Financial Reporting: Inventory Management Executive and HR Support: Customer and Vendor Relations: Organizational Skills +5 more
1 year 9 months
Sep 2016 - Jun 2018

Front Desk Officer

TRUST YIELD SECURITIES LIMITED

My Responsibilities
Managed all administrative duties and created a filing system. Handled customer requests and complaints related to stocks, shares, and documentation. Served as Personal Assistant to the Managing Director.
Skills developed in this experience
Administrative Management Documentation and Filing Executive Support Email Management Secretarial Duties Inventory Management Customer and Vendor Relations +4 more
1 year 5 months
Mar 2015 - Aug 2016
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Educational Experience

Bachelor of Economics

University of Ibadan, Nigeria
2009-2016
My Course and Activities
Bachelor of Economics
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Recommendations Received

+ Recommend Morenikeji

No recommendations

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Top 5 Sustainable Development Goals I Care About

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Skills I Possess

Inventory Management
Leadership Skills
Project Management Acquired from the course "Diploma in Project Management"
Business Communication
Virtual Assistant Acquired from the course "Working as a Virtual Assistant"
Data Security Acquired from the course "Working as a Virtual Assistant"
Office Administration Acquired from the course "Roles and Responsibilities of Virtual Assistants"
Executive Assistant Acquired from the course "An Introduction to Proofreading"
Acquired from the course "Roles and Responsibilities of Virtual Assistants"
Acquired from the course "Roles and Responsibilities of Virtual Assistants"
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Favourite Books

Self developmet books
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Favourite Movies

Lots of them
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Interests & Hobbies

Reading, Movies, Swiming, Gymn...Reading, Movies, Swiming, Gymnastic
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Sports & Teams

Gymnastics Tennis
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