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Intermediate Level
Treinamento de recepcionista médica
14,026Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
Treinamento de recepcionista médica
Adquira as habilidades administrativas, financeiras e de comunicação usadas pelos recepcionistas médicos neste curso on-line gratuito.
O papel dos recepcionistas médicos vai além de atender chamadas telefônicas e molda a experiência geral do paciente. Este curso fornece o conhecimento e as habilidades necessárias para se destacar como r... O papel dos recepcionistas médicos vai além de atender chamadas telefônicas e molda a experiência geral do paciente. Este curso fornece o conhecimento e as habilidades necessárias para se destacar como recepcionista médica eficiente. Explicamos como realizar tarefas administrativas e fornecemos habilidades de comunicação para ajudá-lo a acalmar pacientes ansiosos. Também exploramos a terminologia médica para doenças e tratamentos e mostramos como identificar emergências.
COURSE PUBLISHER -
What You Will Learn In This Free Course
- Define the role and responsibilitie...
- List the day-to-day tasks and dutie...
- Recognise the importance of confide...
- Discuss patient management procedur...
- Define the role and responsibilities of a medical receptionist
- List the day-to-day tasks and duties of a medical receptionist
- Recognise the importance of confidentiality and ethical considerations in a medical setting
- Discuss patient management procedures involving scheduling appointments, maintaining records and handling queries
- Recognise the different soft skills that help medical receptionists handle day-to-day tasks
- Discuss the importance of following office safety protocol and creating a safe environment in any medical facility
- Describe the financial and administrative tasks of a medical receptionist
- Identify medical emergencies and the role of the receptionist during emergencies
- Summarise the basic skills a medical receptionist should have to ensure the smooth functioning of a medical office
- Explain why medical receptionists need to know about diseases and their treatments, pharmaceutical terms and medication
- Outline some stress management and self-care techniques
- Summarise the importance of patient follow-ups and post-emergency care
Course Modules
Course Description
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Knowledge & Skills You Will Learn
Knowledge & Skills You Will LearnExplore Careers Related To This Course
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$191,007 - Traits realistic
$191,007
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$33,851 - Traits realistic investigative
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Learner Reviews & Feedback For Treinamento de recepcionista médica
Loved it very much
Love the content and course material. Easy to go along and able to learn around my work schedule.
Very interesting.
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