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Les fondements d'une communication orale efficace

Les fondements d'une communication orale efficace

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This Free Online Course Includes:
  • 1.5-3 Hours of Learning
  • CPD Accreditation
  • Final Assessment
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COURSE PUBLISHER Leigh FaulknerExpert in academic research

Les fondements d'une communication orale efficace

Ce cours en ligne gratuit vous donnera les compétences dont vous avez besoin pour être un communicateur oral efficace dans toutes les situations.
Une communication orale réussie est un défi, surtout dans un environnement en mutat... Une communication orale réussie est un défi, surtout dans un environnement en mutation et avec des personnes diverses. Ce cours vous aidera à vous adapter aux exigences auxquelles vous êtes confronté en tant que communicateur oral. Nous vous apportons une compréhension approfondie du processus de communication verbale, une solide compréhension de la façon d'interpréter les événements de communication orale et une compréhension constructive de la communication pour des résultats positifs.
COURSE PUBLISHER Leigh Faulkner
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In This Free Course, You Will Learn How To

  • Identify barriers to effective oral ...
  • Describe the elements of the oral co...
  • Explain the effective use of empathi...
  • Differentiate between situations req...
  • Identify barriers to effective oral communication
  • Describe the elements of the oral communication process
  • Explain the effective use of empathic listening
  • Differentiate between situations requiring formal or informal feedback
  • Determine when to use open-ended and closed questions during feedback events
  • Analyse behaviours associated with four specific communication styles
  • Recognise characteristics of the four personality types identified by the DiSC inventory
  • Differentiate between the ‘5 Whys’ and the ‘Funnel’ information-gathering strategies
  • Evaluate the appropriateness of self-disclosure during the oral communication process
  • Relate the four areas of the ‘Johari Window’ to oral communication
  • Identify major events that have influenced current generations
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31,070 Learners7 Courses249 Learners Have Benefited From Their Courses

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