Les fondements d'une communication orale efficace
This Free Online Course Includes:
- 1.5-3 Hours of Learning
- CPD Accreditation
- Final Assessment
Les fondements d'une communication orale efficace
In This Free Course, You Will Learn How To
- Identify barriers to effective oral ...
- Describe the elements of the oral co...
- Explain the effective use of empathi...
- Differentiate between situations req...
- Identify barriers to effective oral communication
- Describe the elements of the oral communication process
- Explain the effective use of empathic listening
- Differentiate between situations requiring formal or informal feedback
- Determine when to use open-ended and closed questions during feedback events
- Analyse behaviours associated with four specific communication styles
- Recognise characteristics of the four personality types identified by the DiSC inventory
- Differentiate between the ‘5 Whys’ and the ‘Funnel’ information-gathering strategies
- Evaluate the appropriateness of self-disclosure during the oral communication process
- Relate the four areas of the ‘Johari Window’ to oral communication
- Identify major events that have influenced current generations
Complete This CPD Accredited Course & Get Your certificate!
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