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Faire face aux personnes et aux situations difficiles

Faire face aux personnes et aux situations difficiles

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Faire face aux personnes et aux situations difficiles

Apprenez à communiquer avec des personnes hostiles et à gérer des situations difficiles dans ce cours gratuit de résolution de conflits en ligne.
Des personnes difficiles et des situations stressantes peuvent nuire à votre vie per... Des personnes difficiles et des situations stressantes peuvent nuire à votre vie personnelle et professionnelle. Ce cours de résolution des conflits explique comment identifier ces difficultés et fournit des méthodes permettant de communiquer efficacement lorsque les tensions augmentent. Nous étudions aussi le langage corporel et d'autres compétences en communication utilisées pour surmonter les obstacles émotionnels. Ce cours vous montre comment gérer à peu près n'importe quel type de conflit ou d'interaction sociale troublante.

In This Free Course, You Will Learn How To

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